Waiter / Waitress

The Red Carnation Hotel Collection (Red Carnation Hotels); London; On-site; GBP 26,000; Full time

Job summary

A prestigious hotel in London is seeking an enthusiastic Waiter / Waitress to provide exceptional service in a luxury environment. The role focuses on taking orders, ensuring cleanliness, and engaging with guests to enhance their dining experience. This position offers attractive benefits, including competitive salary and professional development opportunities.

Benefits

Holiday allowance starting at 20 days

Excellent service charge

Professional development opportunities

Discounted accommodation rates

Free meals on duty

Qualifications

• Previous experience in a similar role within a luxury hotel or fine dining setting.

Responsibilities

• Take food and beverage orders accurately.
• Ensure tables are cleaned, set up to the highest standards.
• Engage with guests and provide attentive service.

Skills

Customer Service

Attention to Detail

Interpersonal Skills

Job description

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Incredible Benefits

We are looking for a

Waiter ***luxury hotel***

Incredible Benefits

We are looking for a Waiter to join our family. We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment. This is a full-time role and will be reporting into the Food & Beverage Operations Manager.

Location: Hotel 41, Victoria

Employment type: Full-time

Working pattern: Shift work 5 days on 2 days off

Salary: £25,397.00 + Service charge

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

Hotel 41 part of the Red Carnation Hotels is a prestigious Forbes Five Star boutique luxury hotel. This residents only hotel has 30 luxurious rooms and suites and a breathtaking Executive Lounge, discreet but full of atmosphere.

Key Responsibilities Of a Waiter

• Take food and beverage orders accurately, ensuring all requests are communicated clearly to the kitchen and bar staff.
• Be fully familiar with all menu items and products available to offer informed recommendations and answer guest questions.
• Ensure tables are cleaned, set up to the highest standards, and maintained throughout the service period.
• Engage with guests and provide attentive service, ensuring every experience is memorable.
• Maintain all food service areas to the highest level of cleanliness and hygiene in accordance with hotel standards.
  
  

What are we looking for?

• Ability to connect with guests and provide personalised service with a warm, professional attitude.
• A keen eye for detail to ensure high standards of service and presentation are consistently met.
• Collaborative and positive attitude, with the ability to work seamlessly within a team.
• Previous experience in a similar role within a luxury hotel or fine dining setting.
  
  

What's in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
• Excellent service charge added to your salary every month.
• Professional, award winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme worth up to £600.
• Enhanced paid maternity leave & paternity leave.
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels worldwide.
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees.
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel.
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services.
  
  

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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