Waiter / Waitress

CULINARY COLLECTIVE; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

CULINARY COLLECTIVE is seeking Floor Staff to join their innovative, chef-led concept. The role involves delivering exceptional customer service and supporting team dynamics to create memorable guest experiences in a fast-paced restaurant environment.

Benefits

Opportunity for growth within the brand

Commitment to excellence and sustainability

Qualifications

• Previous experience in a customer-facing role in hospitality.
• Strong communication and interpersonal skills.
• Reliable, punctual, and a team player.

Responsibilities

• Provide attentive, high-quality service to all guests.
• Support your team during busy periods with clear communication.
• Maintain cleanliness and organisation on the floor.

Skills

Communication

Teamwork

Customer service

Food safety practices

Job description

About Us. HEARD is pioneering a new era of fast food. Founded by 2 Michelin-starred Chef Jordan Bailey, we are a produce-first concept focused on sustainability, exceptional ingredients, and culinary precision. Our mission is to elevate fast food by delivering world-class flavour and service in a dynamic, busy environment.

The Role. As a member of our Floor Staff team, you’ll play a vital role in delivering smooth, friendly, and efficient service on the restaurant floor. You’ll help create memorable guest experiences by upholding our standards, supporting your team, and bringing positive energy to every shift.

Key Responsibilities.

1. Provide attentive, high-quality service to all guests.
2. Support your team during busy periods with clear communication and teamwork.
3. Maintain cleanliness and organisation on the floor.
4. Ensure orders are taken accurately and delivered promptly.
5. Be knowledgeable about the menu and able to answer guest questions confidently.
6. Communicate guest feedback and any issues to management as needed.

Requirements.

• Previous experience in a customer-facing role in hospitality.
• A positive attitude and willingness to learn.
• Strong communication and interpersonal skills.
• Ability to stay calm and efficient under pressure.
• Reliable, punctual, and a team player.
• Basic understanding of food safety practices.

Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Salary: £15 – £17 hourly

Benefits: Including service

Starting time: Immediate start!

About CULINARY COLLECTIVE:

Opa is part of Culinary Collective, a London-based group incubating fantastic concepts from Michelin-starred chefs.