Waiter / Waitress

Heartwood Collection; Lewes; On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

EarlyPay

Staff discounts

Job summary

Heartwood Collection in Lewes is recruiting a Server/Waiter/Waitress to join our busy pubs and brasseries. You will deliver friendly, attentive service to guests, helping ensure every visit feels special and comfortable.

We’re an award-winning hospitality group with training through our Stepping Stones programme and benefits like EarlyPay, staff discounts, and generous leave. If you’re passionate about great food and guest experience, apply now.

Qualifications

• People-person with interpersonal skills.
• Flexible, reliable and passionate about service.
• Interest in quality food and high standards.

Skills

People person

Interpersonal skills

Flexible

Reliable

Customer service

Job description

Server/Waiter/Waitress

• Company: Heartwood Collection
• Salary: Not specified
• Hours: Full-time
• Location: Lewes, BN7 1XE
• Job type: Permanent
• Posting date: 6 Oct 2026
• Closing date: 5 Nov 2026

Summary

Waiter / Waitress

At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a

Waiter / Waitress.

We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

• Pay is based on National Living Wage + TRONC
• Bespoke training and development through our
  Stepping Stones
  programme
• Access to the
  Employee Assistance Program
  with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via
  Reward Gateway
• Cycle to Work Scheme

About You:

• You're a people person with great interpersonal skills and love making guests feel special
• You're flexible, reliable, and passionate about delivering excellent service
• Have an interest in great quality food and high standards

About Heartwood Collection

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that's warm, genuine, and full of life.

The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average.

Please note, we cannot take applications from overseas or that require sponsorship