Waiter / Waitress

Audley Villages; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury retirement village in Guildford is seeking a Waiter/Waitress to provide high-quality service to residents and external customers. Responsibilities include taking reservations, serving food and drinks, and maintaining service standards. The ideal candidate will have hospitality experience, excellent communication skills, and a warm, professional demeanor. Competitive salary and benefits are offered, alongside great opportunities for learning and development.

Benefits

Work life balance

Company pension scheme

28 days holiday

50% discount on food and drinks

Employee discount portal

Free uniform

Qualifications

• Previous experience in hospitality is preferred.
• Taking pride in your work is essential.
• A ‘can do’ attitude and an organised approach to tasks.
• Eager to learn and develop in the role.

Responsibilities

• Ensure the highest quality service for guests.
• Take reservations and seat guests efficiently.
• Promote the village and its services.
• Serve food and drinks to guests and residents.

Skills

Hospitality experience

Excellent communication skills

Self-motivated

Organised approach

Job description

Overview

The Role

The Restaurant is set within our Audley Retirement village, which features its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site in their private homes and also host external customers. From simple to the finest cuisine, beautiful settings in heritage buildings and the very best people, Audley is a growing luxury brand committed to investing in our people’s training and development to help you build skills and advance your career in hospitality quickly.

As our Waiter / Waitress you’ll ensure that Audley Owners and External Customers receive the highest quality service and experience. You will help provide a warm welcome and a smooth, seamless service for guests enjoying exceptional food and surroundings at our restaurant and bistro.

Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver an exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, monitor stock levels, assist with setup for special events, and keep everywhere scrupulously clean.

The Ideal Candidate

• Previous experience in hospitality and handling cash (preferably).
• Taking pride in everything you do is an essential quality for this role.
• A ‘can do’ attitude and an organised approach that ensures tasks get done.
• Excellent communication skills.
• Self-motivated and driven by standards and sales opportunities.
• Eager to learn and develop.
• Hands-on and flexible approach to daily duties and shift patterns.
• Warm, professional and empathetic, and smartly turned out.

In Return You Will Receive

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also DE&I policy/statement.