Waiter / Waitress

Town; Greater London; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Meals on duty

Generous staff discount

Structured training

Clear progression opportunities

Company pension scheme

Job summary

Town in Covent Garden is searching for enthusiastic Waiters and Waitresses to provide exceptional service. Responsibilities include welcoming guests, managing orders, and ensuring a pleasant dining experience.

Ideal candidates will have 1-2 years of experience, strong communication skills, and a passion for hospitality. The role offers competitive pay, a structured training program, and opportunities for progression within a vibrant team.

Qualifications

• 1-2 years experience as a waiter or waitress in a busy restaurant.
• Strong interpersonal and communication skills.
• Ability to multitask effectively in a fast-paced environment.
• Passion for food and providing excellent customer service.
• Understanding of health and safety regulations.

Responsibilities

• Welcome guests warmly and guide them through the menu.
• Take accurate orders and ensure timely food and beverage delivery.
• Maintain clean and organized dining areas.
• Communicate effectively with kitchen and bar staff.
• Handle guest feedback with professionalism.

Skills

Interpersonal skills

Communication skills

Multitasking

Passion for customer service

Job description

About Us

At Town, we are passionate about creating a memorable dining experience that combines exceptional food with warm hospitality. Located in Covent Garden, our restaurant is committed to offering a menu that showcases seasonal ingredients and modern British cuisine. Join our vibrant team and be part of an atmosphere that prioritizes both quality and guest satisfaction.

The Role

We are looking for enthusiastic and dedicated Waiters and Waitresses who are eager to deliver outstanding service to our guests. In this role, you will be responsible for ensuring that each guest feels welcomed and cared for throughout their dining experience. We value attention to detail, a positive attitude, and a genuine passion for hospitality.

What You’ll Do

• Welcome guests warmly and guide them through the menu, making recommendations as needed.
• Take accurate orders and ensure timely delivery of food and beverages.
• Maintain a clean and organized dining area, ensuring that all table settings are up to standard.
• Communicate effectively with the kitchen and bar to ensure smooth service.
• Handle guest feedback with professionalism and resolve any issues that may arise.

Requirements

• Previous experience as a waiter or waitress in a busy restaurant environment (approx. 1-2 years).
• Strong interpersonal and communication skills with a friendly demeanor.
• Ability to multitask and work effectively in a fast-paced setting.
• Passion for food, beverages, and providing excellent customer service.
• Understanding of health and safety regulations and food hygiene standards.
• Eligibility to work in the UK and flexibility to work evenings and weekends.

Benefits

• Competitive Pay & Earning Potential
  • £15.50 - £17.00 per hour typical take-home pay, including a discretionary share of the service charge (tronc).
  • £36,270 - £40,000 indicative annual earnings (based on a 45-hour week).
• Hours & rota: full-time, 5 days over 7 including evenings and weekends; rotas shared in advance.
• Holiday: 28 days per year including public holidays (pro rata).
• Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group.
• Pension: company pension scheme.

If you’re excited by honest ingredients, collaborative service and the energy of Covent Garden - apply now and tell us why you’re the right fit for Town.