Waiter/ess

The-Londoner-Hotel; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday

Complimentary meals

Annual nights stay

Staff discount

Pension scheme

Social events

Training & development

Wellbeing support

Edwardian Academy access

Job summary

The Londoner in London is seeking a Waiter/Waitress for Whitcomb's restaurant, a fine dining experience in a super boutique hotel. Join a team delivering warm, polished service across lunch and dinner and guide guests through dishes and wine pairings.

You will work with luxury service standards, contribute to a guest-focused environment, and enjoy development opportunities, incentives, and staff benefits within The Londoner's renowned hospitality group.

Qualifications

• Experience in restaurant or hotel service, ideally within luxury or high-end dining.
• Warm, engaging personality with a genuine passion for hospitality.
• Strong communication skills and excellent attention to detail.
• Ability to thrive in a fast-paced, guest-focused environment.
• A positive, proactive attitude and a commitment to teamwork.

Responsibilities

• Provide warm, polished service throughout lunch and dinner, ensuring every guest feels welcomed and valued.
• Offer confident guidance on dishes, ingredients, and wine pairings, reflecting Whitcomb’s Mediterranean style.
• Serve dishes and drinks with precision, timing, and impeccable presentation.
• Support setup, table preparation, and maintaining a pristine dining environment.
• Work closely with colleagues, supervisors, and the kitchen to ensure seamless service.
• Uphold The Londoner's luxury service values in every interaction.

Skills

Hospitality experience

Luxury service

Communication

Guest-focused

Teamwork

Job description

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.

We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

We are currently recruiting for a Waiter/ Waitress to join our fine dining Whitcomb's restaurant, which is located within our 5 Star Luxury Hotel, The Londoner.

Overview

• Provide warm, polished service throughout lunch and dinner, ensuring every guest feels welcomed and valued.
• Offer confident guidance on dishes, ingredients, and wine pairings, reflecting Whitcomb’s Mediterranean style.
• Serve dishes and drinks with precision, timing, and impeccable presentation.
• Support setup, table preparation, and maintaining a pristine dining environment.
• Work closely with colleagues, supervisors, and the kitchen to ensure seamless service.
• Uphold The Londoner's luxury service values in every interaction.

About You

• Experience in restaurant or hotel service, ideally within luxury or high‑end dining.
• A warm, engaging personality with a genuine passion for hospitality.
• Strong communication skills and excellent attention to detail.
• Ability to thrive in a fast‑paced, guest‑focused environment.
• A positive, proactive attitude and a commitment to teamwork.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Compensation: Competitive salary