Waiter/Waitress

Zuma; City of Westminster; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Training program

Global opportunities

Dining discounts

Health support

Rewards program

Extra holiday after 2 years

Job summary

Zuma London is seeking an enthusiastic Waiter/Waitress to join our vibrant front-of-house team in Knightsbridge. You will embody our passion for hospitality, delivering warm, memorable experiences in a luxury izakaya-inspired environment.

Join us for world-class training, opportunities to work across our global brands, and the chance to grow within a globally renowned hospitality group.

Qualifications

• Experience as a Waiter/Waitress in a luxury high-volume restaurant.
• Love for culinary experiences and Japanese cuisine.
• Strong team player in large teams.
• Friendly, customer-oriented, and skilled at creating memorable dining experiences.

Responsibilities

• Provide attentive, personalised service in a luxury setting.
• Support front-of-house operations to ensure seamless guest experiences.
• Collaborate with team to uphold Zuma’s high standards.

Job description

Waiter/Waitress - Zuma London

Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based at Zuma London, our original restaurant in the heart of Knightsbridge, where Zuma's journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy.

About the Role

We are seeking an enthusiastic Waiter/Waitress to join our vibrant team at Zuma London. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Waiters/Waitresses are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.

Our Ideal Waiter/Waitress

• A genuine love for culinary experiences & a passion for Japanese cuisine

• Proven experience as a Waiter/Waitress in a luxury high-volume restaurant

• A natural team player who is at home working in sync with a large team

• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

• World-Class training - designed to inspire and educate

• Experience hospitality around the globe - with our five incredible brands

• Dining discount s - enjoy exclusive discounts across the Azumi group, worldwide!

• Access to Health Assured, our Employee Assistance Program

• Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition

• Celebrate your milestones, with an additional day holiday for each two years worked

Our Commitment to Inclusivity

At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.

Working at Zuma offers more than just a job - it’s an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence.

It’s a place where passion meets opportunities, and where every team member is valued for their contribution.