Waiter / Waitress

The Black Kitchen; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A dynamic dining establishment in London is seeking a proactive Waitress/Waiter to provide exceptional service in a part-time role. Candidates should have at least a year of experience in customer service and a positive attitude. Responsibilities include greeting customers, taking orders, and maintaining cleanliness. The position offers a competitive hourly wage, employee meal discounts, and a supportive team environment. Immediate start available.

Benefits

Competitive wage

Half-paid day off on your birthday

Opportunities for growth

Employee meals and discounts (20%)

Qualifications

• Minimum 1 year of prior experience as a waitress.
• Strong communication and interpersonal skills.
• Ability to handle a fast-paced environment.

Responsibilities

• Greet and seat customers promptly.
• Accurately take and relay food and beverage orders.
• Maintain cleanliness and organisation of the dining area.

Skills

Customer service experience

Communication skills

Positive attitude

Multitasking ability

Attention to detail

Physical stamina

Education

Food Handling Certificate

Job description

Overview

We are looking for a proactive and detail-oriented Waitress/Waiter to join our dynamic team at The Black Kitchen on a part-time basis in London. The ideal candidate will provide outstanding service to our customers, ensuring they have an enjoyable dining experience.

About The Black Kitchen

At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our friendly and accommodating service, we look for team members who share this ethos.

Key Responsibilities

• Customer Service - Greet and seat customers promptly, present menus, and answer questions about the menu, ingredients, and allergens; provide attentive and friendly service throughout their visit.
• Order Taking - Accurately take food and beverage orders and relay them to the kitchen and bar staff.
• Serving Food and Beverages - Deliver orders to the table efficiently, ensuring accuracy and presentation in line with company standards.
• Payment Handling - Process payments accurately using the POS system, handle cash, and provide change if necessary.
• Cleanliness and Organisation - Maintain the cleanliness and organisation of the dining area, including setting tables, polishing cutlery, and ensuring all areas are tidy and presentable.
• Team Collaboration - Work closely with kitchen staff and other team members to ensure smooth and efficient service.
• Inventory Management - Help track kitchen supplies and report any shortages or needs for replenishment.

Key Skills

• Prior experience as a waitress (1 year minimum).
• Excellent communication and interpersonal skills.
• A positive attitude and a genuine passion for delivering exceptional customer service.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Strong attention to detail and organisational skills.
• Physical ability to handle the demands of the job, including standing for long periods and lifting heavy items.

Qualifications

Food Handling Certificate is desired.

What We Offer

• Competitive wage
• Half-paid day off on your birthday
• Opportunities for growth within the company
• A supportive and friendly team environment
• Employee meals and discounts (20%)

Other

• Flexibility to work evenings, weekends, and holidays as needed.

Experience / Employment / Schedule / Salary

Experience: Required
Employment: Part-time
Schedule: Wednesday-Sunday
Salary: £12 – £15 hourly
Starting time: Immediate start!

About The Black Kitchen:

At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food