Waiter/ Waitress

Malmaison Hotel Liverpool; City of Edinburgh; On-site; GBP 12,000 - 16,000; Full time

Job summary

A renowned hotel chain in Edinburgh is seeking a Waiter/Waitress to provide exceptional customer service in a fast-paced environment. Responsibilities include serving meals, coordinating with the kitchen, and ensuring guest satisfaction. Ideal candidates will have a passion for hospitality and a flexible schedule. Competitive pay of £12.21 for 30 hours per week, alongside numerous perks and a supportive work culture.

Benefits

Heavily discounted staff room rates

Discounted friends and family rates

35% off meals

Fully funded apprenticeships

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Wellness programs

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Experience in customer service is not mandatory but a passion for service is essential.
• Willingness to learn new skills.
• Flexibility to work various shifts is required.

Responsibilities

• Serve food and drinks to guests.
• Communicate effectively with kitchen and management.
• Ensure a smooth dining experience.

Skills

Customer service

Communication

Teamwork

Job description

About the Location

Opened 2019
72 bedrooms
80-seater Bar & Grill
1 private event space - seats up to 12
Nestled on St Andrews Square, in the heart of the New Town in the city centre, just a stone’s throw from Princes Street and a 10-minute walk from the Old Town. The design of the hotel took inspiration from nearby Rose and Thistle Streets to create a lavish garden of texture, light and style. Edinburgh is Scotland's compact, hilly capital. It has a medieval Old Town and elegant Georgian New Town with gardens and neoclassical buildings. Looming over the city is Edinburgh Castle, home to Scotland’s crown jewels and the Stone of Destiny, used in the coronation of Scottish rulers. Arthur’s Seat is an imposing peak in Holyrood Park with sweeping views, and Calton Hill is topped with monuments and memorials.

About The Role

Waiter / Waitress, Malmaison

£12.21 / 30 hours per week

Full Time

Location: Malmaison Edinburgh City

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.

In this role you will be the face of the restaurant, you\'ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We\'ll help you be \'The Difference\' between good and great guest experiences.

Experience isn\'t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

Benefits

About You

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn\'t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it\'s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you\'re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Apply

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