Waiter / Waitress

Audley Group; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hospitality provider in Birmingham is seeking a Waiter/Waitress to deliver exceptional service to both residents and external customers. Candidates should have hospitality experience and strong communication skills. This role offers competitive pay, work-life balance, and generous employee benefits including a pension scheme and discounts on food. Join a team committed to high standards and customer satisfaction.

Benefits

Competitive salary

28 days holiday

Company pension scheme

50% discount on food and drinks

Free uniform

Qualifications

• Previous experience in hospitality is preferred.
• Pride in work is essential.
• Can-do attitude and organization skills are necessary.

Responsibilities

• Ensure guests receive high-quality service.
• Take reservations and seat guests.
• Monitor stock levels and help set up for events.

Skills

Hospitality experience

Cash handling

Excellent communication skills

Self-motivated

Flexible approach

Job description

Overview

The Role

Audley Village’s Restaurant is set within our retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site in their private homes but also host external customers. From simple to finest cuisine, beautiful settings in heritage buildings and the very best people, Audley is a growing luxury brand investing in people’s training and development to build skills and develop careers in hospitality quickly.

As our Waiter / Waitress you’ll ensure that Audley Owners and External Customers receive the highest quality of service and experience. You will make sure guests who visit the restaurant and bistro enjoy a warm welcome and a smooth, seamless service.

Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver an exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, monitor stock levels, help set up for special events, and keep everywhere scrupulously clean.

The Ideal Candidate:

• Previous experience in hospitality and handling cash (preferably).
• Taking pride in everything you do is an essential quality for this role.
• A ‘can do’ attitude and an organised approach that ensures things get done.
• Excellent communication skills.
• Self-motivated and driven by standards and sales opportunities.
• Eager to learn and develop.
• Hands on and flexible approach to daily duties and shift patterns.
• Warm, professional and empathetic, as well as smartly turned out.

In Return You Will Receive:

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’