Waiter / Waitress

Audley Group; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious retirement village seeks a Waiter / Waitress to provide exceptional service to both Audley Owners and external customers. In this full-time role, you will ensure guests receive a warm welcome and a seamless dining experience. Ideal candidates should have hospitality experience, great communication skills, and a proactive attitude toward service and cleanliness.

Benefits

Competitive salary

Company pension scheme with 5% contribution

28 days holiday including bank holidays

50% discount on food and drinks

Excellent learning and development opportunities

Healthcare Cash Plan Scheme membership

Refer a friend bonus scheme

Free uniform

Qualifications

• Previous experience in hospitality preferred.
• Can do attitude and organized approach required.
• Eager to learn and develop.

Responsibilities

• Ensure high-quality service for all guests.
• Take reservations and advise on the menu.
• Maintain cleanliness and help service guest suites.

Skills

Communication skills

Self-motivated

Organizational skills

Job description

The Role

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.

This is a full-time job, 5 days per week (weekend availability will be required) and a fixed-term contract (6 months)

As our Waiter / Waitressyou’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and the guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will get a warm welcome and a smooth, seamless service.

Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver an exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, keep an eye on stock levels, help set up for special events, and keep everywhere looking scrupulously clean.

The Ideal Candidate:

• Previous experience in hospitality and handling cash (preferably).
• Taking pride in everything you do is an essential quality for this role.
• A ‘can do’ attitude and an organised approach that ensures things get done.
• Excellent communication skills.
• Self-motivated and driven by standards and sales opportunities.
• Eager to learn and develop.
• Hands on and flexible approach to daily duties and shift patterns.
• Warm, professional and empathetic, as well as smartly turned out.

In Return You Will Receive:

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer.We arecommitted to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin,sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&Ipolicy/statement’