Waiter/ Waitress

Hilton; Birmingham; On-site; GBP 1,000; Full time

Job summary

Join a vibrant and inclusive team at a leading hospitality brand, where every day brings new opportunities to shine. As a waiter/waitress, you will thrive in a fast-paced environment, delivering exceptional customer service and creating memorable experiences for guests. With a commitment to personal development and a variety of rewards, this role offers you the chance to grow your career while enjoying a supportive atmosphere. If you are friendly, positive, and passionate about hospitality, this is the perfect opportunity to make a difference and be part of a dynamic team.

Benefits

Smart uniform provided and laundered

Free healthy meals when on duty

Career growth opportunities

Personal development programs

Team Member Travel Program

Discounted dental and health cover

High street discounts

Free car park

Subsidised Taxi

28 days holiday including bank holidays

Qualifications

• Experience in a busy bar or nightclub is an advantage.
• Ability to work in a fast-paced environment.

Responsibilities

• Take and deliver food and drink orders with exceptional service.
• Create memorable experiences for guests and colleagues.

Skills

Customer Service

Food and Beverage Service

Teamwork

Fast-paced Environment Adaptability

Job description

Career opportunities with a side of good times!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

We are looking for an experienced waiter/waitress to work on a full-time basis at Hilton Birmingham Metropole's destination Bar and Restaurant, Brightsmith on the Water.

You will be able to work in a fast-paced environment serving Guests and ensuring excellent Customer Service. Previous experience working in a busy bar or nightclub would be an advantage.

Hourly Rate: £12.27 per hour plus service charge.

This is a full-time position, 39 hours per week.

A WORLD OF REWARDS

• Smart uniform provided and laundered.
• Free, healthy and high-quality meals when on duty.
• Grow your Career: your next position could be as a Food and Beverage Team Leader or Restaurant Supervisor.
• Personal Development: programmes designed to support you at every step of your career.
• A chance to make a difference: through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com).
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets).
• Team Member Referral Program.
• Discounted dental and health cover.
• High street discounts: with Perks at Work.
• Free car park.
• Subsidised Taxi: between 12am and 7am.
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days).
• Guest Experience Day: 1 night stay with breakfast and dinner.
• Modern and inclusive Team Member’s areas.

You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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