Waiter / Waitress

Searcys; Ascot; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Waiters/Waitresses to join their team at a prestigious polo club. This role offers a unique opportunity to provide exceptional service at high-profile events, including weddings and conferences. You will be responsible for ensuring the highest standards of presentation and cleanliness while serving guests with a positive attitude. With a commitment to excellence, this position not only allows you to develop your skills in a dynamic environment but also offers industry-leading benefits, including generous annual leave and discounts across venues. Join a legacy of hospitality and be part of something special!

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 38 days annual leave

Access to everyday discounts

Employee assistance programme

Enrolment into Searcys Champagne School

Meals provided on shift

Annual celebration event

Cycle to work scheme

Your birthday off

Qualifications

• Strong knowledge of food and beverage products is essential.
• Excellent communication and customer care skills are required.

Responsibilities

• Serve food and drinks with a focus on cleanliness and presentation.
• Prepare hospitality requests and maintain high service standards.
• Work independently and take initiative in tasks.

Skills

Excellent product knowledge (food/beverage)

Excellent communication skills

Takes the initiative

Excellent time management

Punctual

Supportive / Team player

Strong presentation skills

Excellent customer care skills

Job description

Company Description

Searcys are looking for Waiter/Waitress to join the team at the Guards Polo Club.

As a Waiter/Waitress, you will be responsible for providing service excellence to our customers, guests and clients on events, conferences and Weddings.

The Guards Polo Club is an English polo club in Windsor, Berkshire. Founded by HRH Prince Philip, The Duke of Edinburgh, in 1955, Guards Polo Club not only retains its coveted Royal connections but hosts some of the sport’s most famous tournaments, including the world-class Cartier Queen’s Cup tournament.

As a Waiter/Waitress you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Job Description

The waiter/waitress will be supporting, monitoring and serving all food and drinks to customers/clients/guests and clearing throughout events.

Job Type: zero hours contract
Salary: £12.21 hourly plus Tips

Responsibilities:

• Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
• Clean and polish all cutlery and glasses/crockery for the next event.
• Setup dining spaces with accuracy and care.
• Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
• To work on licensed bars serving alcoholic beverages - including cocktails.
• To be able to use coffee machines.
• Assist with the ordering and deliveries as required - informing management of any discrepancies.
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager.
• Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.

Qualifications:

• Excellent product knowledge (food/beverage)
• Excellent communication skills
• Takes the initiative
• Excellent time management
• Punctual
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills

Additional Information

We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special; we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk.