Waiter - Lobby Lounge / Chinoiserie- Jumeirah Carlton Tower

Jumeirah Carlton Tower; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Jumeirah Carlton Tower as a Waiter in their renowned Chinoiserie dining area, where you will provide exceptional service in a luxury setting. This full-time role requires at least one year of experience in high-end hospitality, with responsibilities including effective communication, managing food and beverage orders, and ensuring guest satisfaction. Enjoy competitive pay, generous benefits, and the chance to be part of a prestigious hotel group committed to diversity and excellence.

Benefits

F&B discounts

Extra Holiday for significant birthdays

Meals on Duty

Wellness Benefits

Travel Card Season Ticket Loan

Qualifications

• Minimum 1 year of experience in a similar role within a luxury hotel or high-end hospitality environment.
• High level of accuracy in overseeing daily operations.
• Ability to respond to changes as dictated by needs.

Responsibilities

• Ensure guests are logged and served courteously and efficiently.
• Knowledge of menu and service styles.
• Maintain personal hygiene and appearance as per hotel standards.

Skills

Customer Service

Attention to Detail

Flexibility

Job description

Waiter - Lobby Lounge / Chinoiserie- Jumeirah Carlton Tower

View more categories View less categories Job Type Front of House ,Bar, Waiter, Waitress, Front of House and Service Sector Hotels Contract Type Full Time

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making adistinct mark on the global hospitality market with its unwavering Stay Different brandpromise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, positionservice beyond expectations, signature dining experiences and artful surroundings at theheart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East,Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. AsJumeirah continues to expand its global portfolio and scale up its operations to the next levelof growth, we remain fully committed to developing and empowering our colleagues to excelin world-class environments. Jumeirah is committed to embedding equality, diversity andinclusion in all its practices, embracing a culture that celebrates diversity.

Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meetscontemporary luxury.

Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of abalcony, a rarity for the capital, enabling guests to take full advantage of the stunning viewsacross London. The property also boasts the city’s largest naturally lit swimming pool,situated at the impressive rooftop health club and spa, The Peak, access to the privateCadogan Gardens and destination restaurant La Maison Ani.

You must be resident in the UK and eligible for work here.

We are not looking to sponsor anyone for this role.

About The Job

An opportunity has arisen for a Waiter to join the Chinoiserie in Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

• To ensure that all guests are correctly and speedily logged and processed in the most courteous way.
• To have a good knowledge of the menu and styles of service.
• To take food and beverage orders efficiently and professionally ensuring all information are correct.
• To be fully conversant with the table lay-up and mise-en-place prior to, during and after service.
• To inform supervisors of all guest comments and requirements that cannot be resolved immediately.
• To be familiar with and implement any relevant legislation i.e. liquor licensing.
• Ensure strict control is adhered to when receiving and returning keys and whilst in his/ her possession.
• Reports any incidents, complaints, suspicious persons or safety hazards immediately.
• Ensure a high degree of personal skills, accuracy, attention to detail and positive attitude.
• To report for duty punctually wearing the correct uniform. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 1 year of experience in a similar role within a luxury hotel or high-end hospitality environment.
• High level of accuracy in overseeing daily operations, inspections, and reports, with an eye for luxury standards.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by management, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To assist in maximising productivity for the Department.
• Ensure strict control is adhered to when receiving and returning keys and whilst in their possession.
• To respond to any changes in the department as dictated by the needs of the industry, company or hotel.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

This includes… From Start Date:

·Extra Holiday for significant birthday (21, 30, 40, etc.)

·F&B and Spa Treatment Discounts

·One and a half times pay for work during bank holidays

·Dry Cleaning of uniform or Business attire

·Meals on Duty

·Employee Assistance Program

·Wellness Benefits – Chiropodist, Flu Jabs, and more!

·Social Events & Recognition Programmes

·Company Sick Pay

·Travel Card Season Ticket Loan

·Jumeirah Discounts –Stays in other Hotels

·Internal Transfer Scheme

·Group Pension Plan with enhanced contributions

If you think you will be a match for this role and are based in the UK with full rights to work, please apply to this role.

Company

Be the star of your own show.

Careers are made at Jumeirah, with opportunities for you to grow within the luxury hospitality industry. At Jumeirah, you will work with world class hoteliers, experience unparalleled career opportunities, enjoy a high-performing team environment and have the chance to gain deep expertise.

Situated in the heart of Knightsbridge, one of London’s most exclusive neighborhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.

Besides generous F&B benefits and reduced hotel rates across our hotels globally, our roles have excellent employee benefits making them attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. These include…

• Competitive salary + excellent incentive scheme
• Private medical insurance
• Life insurance
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Jumeirah perks website access – discount
• F&B and Spa treatment discount
• One and a half times pay for work during bank holidays
• Dry cleaning of uniform or Business attire
• Employee assistance programs
• Wellness benefits – Chiropodist, Flu jabs, and more!
• Social events & recognitions programs
• Ongoing training & development
• Wedding/Baby gift
• Company sick pay
• Travel card season ticket loan
• Eye test and discount for VDU users
• Dental cash back plan

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 28 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

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