Waiter – Food & Beverage

The Twenty Two London Hotel; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a prestigious luxury hotel as a Waiter in Food & Beverage, delivering exceptional service in an elegant setting. Ideal candidates will have experience in high-end hospitality, strong communication skills, and a passion for excellence. Enjoy competitive benefits, including a generous referral scheme and personalized development plans.

Benefits

Employee Assistance Programme

Employee Referral Scheme: £1,000

Development Training and Mentoring

Birthday off

Generous Staff Discounts

Qualifications

• Previous experience in a high-end or luxury hospitality setting.
• Strong interpersonal and communication skills.
• Deep understanding of service etiquette and guest engagement.

Responsibilities

• Deliver exceptional, personalized table service across all dining areas.
• Maintain a full understanding of all menu items, specials, and allergens.
• Ensure your section is consistently clean, organised, and well-prepared.

Skills

Interpersonal skills

Communication skills

Attention to detail

Service etiquette

Job description

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Join our team as a Waiter – Food & Beverage - Early September 2025 Start

Are you bold, driven towards excellence, guided by
intuition, and grounded in empathy? If so, we want you to join our team at The
Twenty Two.

The Role

As a Waiter – Food & Beverage, you will:

• Deliver exceptional, personalised table service across all
  dining areas.
• Provide a warm, intuitive experience to both members and
  hotel guests.
• Confidently guide guests through the food and beverage
  menus.
• Maintain a full understanding of all menu items, specials,
  and allergens.
• Ensure your section is consistently clean, organised, and
  well-prepared.
• Liaise effectively with kitchen, bar, and runner teams to
  ensure smooth service.
• Resolve guest concerns promptly and with discretion,
  escalating when needed.
• Uphold appearance, grooming, and service standards
  consistently.
• Support the wider team with a collaborative and
  solutions-focused approach.

About Us

The Twenty Two is a luxury lifestyle hotel located on
London’s historic Grosvenor Square. Our property, set within a listed Edwardian
manor, combines cultural elegance with modern charm. We offer an all-day public
restaurant and a private members’ club with 31 bedrooms and suites.

About You

We are looking for individuals who are passionate about
excellence and culture.

You will have:

• Previous experience in a high-end or luxury hospitality
  setting
• Strong interpersonal and communication skills
• Deep understanding of service etiquette and guest engagement
• Excellent attention to detail and ability to multitask under
  pressure
• A confident, courteous, and service-led personality
• A proactive, professional, and team-oriented approach

Key Responsibilities

• Deliver flawless food and beverage service in line with The
  Twenty Two standards
• Support daily set-up, service, and close-down of allocated
  areas
• Maintain accurate knowledge of menus, ingredients, and
  dietary requirements
• Communicate clearly with team members and supervisors
• Ensure all interactions are discreet, polished, and
  attentive
• Manage feedback professionally and escalate when appropriate
• Contribute positively to team morale and service efficiency

What’s in It for You?

• Be part of an iconic, growing brand in London’s most
  exclusive neighbourhood
• Enjoy an ambitious and personalised development plan
• Work with a passionate, expert team in a beautiful setting

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action
• Employee Referral Scheme: £1,000 (paid on your referral
  completing their probationary period)
• Mentoring schemes. Management Development Training – on the
  job with support from external training providers
• Your birthday is off

Available on successful completion of your
probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue
  one day CSP per month during your employment with the Company on a rolling
  basis, capped at 5 years’ length of service
• Generous staff discount in the Ground Floor Restaurant: 30%
  off a table up to 4pax and 20% off a table up to 6pax
• A Guest Experience in the Hotel (subject to availability)
• Holiday entitlement increases: 2 days at 2 years’ length of
  service, and a further 3 days at 5 years’ length of service, prorated to your
  contract hours
• Long service award schemes: 5 years (Silver Status. Meal in
  the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our
  sister property with flights with partner), 15 years (Platinum Status – watch
  this space)

If you do not hear from us within 7 days, please consider
your application unsuccessful.