Waiter/ess

The Arts Club; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious private members' club in Mayfair seeks a Waiter/ess for its Japanese restaurant. The successful candidate will deliver exceptional service while ensuring the restaurant operates smoothly during bustling lunch and dinner operations. Ideal for candidates who are attentive, proactive and can work in a high-energy environment, this role promises fantastic rewards and benefits in a vibrant club setting.

Benefits

Private medical benefits

Discounts in over 800 retail outlets

Discounts on food & beverage

Enhanced sickness pay

Life assurance

Cycle to work scheme

Season ticket loan

Learning and development programmes

Enhanced maternity pay

Uniform laundry service

Complimentary meals while on shift

Employee assistance programme

Qualifications

• Friendly and professional demeanor required.
• High motivation and ability to engage positively.
• Must maintain personal integrity and excel in a high-demand environment.

Responsibilities

• Run a station during lunch and dinner service.
• Ensure restaurant cleanliness and presentability.
• Provide support to new wait staff following SOPs.

Skills

Attention to detail

Customer engagement

Teamwork

Proactivity

Job description

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Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business.From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.

About the role:

The role of the Waiter/ess will be to provide exceptional knowledge of food and beverage menu items in our Kyubi, Japanese Restaurant.

In a nutshell:

• Run a station during the lunch and dinner operation of the restaurant
• To ensure that the restaurant is
  clean and presentable throughout the opening times of the Club
• To provide support and
  assistance to all new commis waiter/ess following the
  department SOP’s
• Anticipate guest needs,
  ascertain satisfaction, and offer suggestions, and respond urgently and
  appropriately to guest concerns and requests
• Properly and accurately
  close guest checks; process cash and credit card payments

About you:

• Attentive, friendly and
  professional
• Engages with guests and team members in a warm and friendly manner
• Is highly motivated and motivational to those around them
• A hands-on approach with a ‘can-do’ spirit
• Must be proactive with a meticulous eye for detail
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Ability to find creative solutions while taking ownership for all duties and tasks assigned

In return we offer fantastic rewards and benefits (T&C’s apply):

• Private medical benefits
• Discount in over 800 retail outlets
• Discounts on food & beverage in our restaurants and sister businesses
• Enhanced sickness pay
• Life assurance
• Cycle to work scheme
• Season ticket loan
• An exciting range of learning and development programmes
• Enhanced maternity pay
• Uniform laundry service
• Opportunities for promotion and continual progression
• Complimentary meals while on shift
• Employee assistance programme

*Terms and conditions apply to all the above benefits

Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Note:Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!