Waiter/ess

Hyatt Hotels Corporation; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global hospitality company is seeking a Waiter/ess to join their dynamic team in London. The ideal candidate will have previous experience in premium hospitality, excellent communication skills, and a proficiency in Japanese. This role offers a range of benefits, including complimentary hotel nights, discounted stays, and an inclusive work environment that values individuality and diversity.

Benefits

12 complimentary nights at Hyatt Hotels worldwide

Discounted stays for family and friends

Free meals on duty

Uniform provided

Headspace membership

50% discount on food and beverages

Career development opportunities

Qualifications

• Previous experience in a similar role within the premium hospitality segment is preferred.
• Ability to anticipate guest needs and create memorable experiences.

Responsibilities

• Knowledge of all food and beverage items in the menu.
• Monitor operating supplies and reduce spoilage and wastage.
• Assist guests during their visit and handle guest complaints.
• Perform opening and closing procedures established for the workplace.
• Provide required information about the hotel and services.

Skills

Excellent communication

Interpersonal skills

Proficiency in Japanese

Job description

Overview

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Duties and responsibilities related to the Waiter/ess role

• Knowledge of all food and beverage items in the menu
• To monitor operating supplies and reduce spoilage and wastage
• Assisting guest’s during their visit and handling guest complaints
• Performs the opening and closing procedures established for the place of work as assigned
• Providing all required information about the Hotel, available services and facilities

About You

Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences. Proficiency in Japanese is highly desirable, as it enables you to connect with a diverse range of guests and provide a personalized level of service.

Benefits of the Waiter/ess role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone\'s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps

Next Steps: Apply today for this Waiter/ess role and start your journey with Hyatt Hotels!

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