Waiter

Delta Hotels by Marriott Tudor Park Country Club; Maidstone; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality organization in Maidstone is seeking a dedicated individual to enhance guest experiences in a dynamic customer service role. Responsibilities include welcoming and assisting guests, taking and serving orders, and ensuring a clean and organized dining experience. The ideal candidate has at least 1 year of customer service experience. This role offers competitive salary and various benefits, including career development opportunities and a complimentary leisure club membership.

Benefits

Complimentary Leisure Club Membership

Discounted Golf Rates

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development Opportunities

Access to Training Programs

Qualifications

• At least 1 year of related work experience in a customer service role.

Responsibilities

• Welcome and assist guests with a warm and friendly demeanour.
• Take and serve orders accurately.
• Provide detailed information about menu items.
• Maintain cleanliness and organisation in the dining area.
• Coordinate with kitchen staff to ensure timely delivery.
• Handle guest inquiries and complaints professionally.
• Promote restaurant services and specials.
• Follow safety and hygiene protocols.

Skills

Customer service experience

Communication skills

Team collaboration

Job description

Social network you want to login/join with:

Delta Hotels by Marriott Tudor Park Country Club

Location:

Maidstone, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

fc65a2a4bc6b

Job Views:

3

Posted:

09.08.2025

Expiry Date:

23.09.2025

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Job Description:

Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world's leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.

What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:

• Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
• Free Meals on
  Duty:Enjoy complimentary meals while
  at work.
• Uniform Provided:A professional uniform is supplied for all
  employees.
• Explore Discounts: A Marriott Discount Card that offers
  benefits on hotel stays and F&B across 140 countries.
• Pension Scheme:Participation in The People’s Pension.
• Employee Assistance
  Programme:Free and confidential
  support for various challenges, including financial advice, stress, and health
  issues.
• Career
  Development:Opportunities for
  career growth and internal transfers within Marriott's global network.
• Training and
  Development:Access to training
  programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• Welcome and assist guestswith a warm and friendly demeanour, ensuring
  a positive dining experience.
• Take and serve ordersaccurately, adhering to quality and
  presentation standards.
• Provide detailed informationabout menu items, including ingredients and
  preparation methods.
• Maintain cleanliness and organisationin the dining area and service
  stations.
• Coordinate with kitchen staffto ensure timely and accurate delivery of
  food and beverages.
• Handle guest inquiries and complaintsprofessionally, resolving issues
  promptly.
• Promote restaurant services and specialsto enhance guest
  experience and drive sales.
• Follow safety and hygiene protocolsto ensure a safe working environment.
• Assist with inventory managementand restocking supplies as needed.
• Support team membersand collaborate to achieve common goals.

Safety and
Company Policies:

• Follow all company and
  safety and security policies and procedures.
• Report maintenance needs,
  accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training
  and certifications.
• Ensure uniform and
  personal appearance are clean and professional.
• Maintain confidentiality
  of proprietary information.
• Communicate with others
  using clear and professional language.
• Develop and maintain
  positive working relationships with others.
• Support the team to reach
  common goals.
• Listen and respond
  appropriately to the concerns of other employees.
• Ensure adherence to
  quality expectations and standards.

Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.

Preferred
Qualifications:

• Related Work Experience:
  At least 1 year of related work experience in a customer service role.
• Supervisory Experience:
  None required.
• License or Certification: None required.

Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!