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Hospitality is at the core of what we do and who
we are. It’s more than just a job; it’s a path to a career in our industry.
Many of us at NoMad have grown from within these walls and we pride ourselves
on providing these opportunities. We thrive to achieve our vision to be a
thriving hotel combining the best of New York hospitality with London charm.
Our values connect us; our behaviours guide us; and our non-negotiables drive
us.
Welcome to NoMad London
We are looking for enthusiastic waiter/waitress to join our team!
Ideal waiter candidate must have passion for excellent service, experience from high calibre restaurant/hotel, and able to work under fast-paced environment. Must be flexible and available to work according to business need.
EXPECTATIONS
Waiters are
expected to:
- Be professional at all the times
- Be a positive ambassador of The NoMad
throughout your professional career with us. - Always adhere to company policies and
procedures, including but not exclusive of; H&S policies, HR policies;
employee handbook. - To role model The NoMad values, and bringing
them to life through each and every interaction.
MAIN DUTIES &RESPONSIBILITIES
The main
responsibilities of the Waiter are summarised below, the list is not
exhaustive:
- Waiters are responsible for
greeting and communicating warmly with all guests in the space. They deliver
beverage and food menus, process orders into Micros and maintain a high
standard of service throughout a guest’s visit. They know all well spirits and
spirit brands featured in our bars. They can speak to the structure of our food
and cocktail menus, ingredients, methods, allergens and presentations of all
dishes and drinks served. - They know all our wines by the
glass on offer and can discuss major wine regions, climates, terroir and styles
of wine, making confident recommendations. They are well-versed in wine service
protocols and glass pouring levels. They have an elevated knowledge of beer and
cider styles around the world in addition to our beers on offer. - Waiters set up the floor for
service, ensure waiter stations are well stocked and all tools needed to
execute service are available. They are responsible for maintaining glassware
and assisting in any reasonable tasks as directed by the business needs. - Waiters must be able to
explain and discuss all food dishes and beverage options, as well as have a
full understanding of traffic patterns, position numbers, section plans, and
working with the team on site to deliver an informed and expert service to all
guests. - Follow any other reasonable
requests and instructions from F&B Management where appropriate.
WHAT WE OFFER
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Paid break and annual leave
- Good work/life balance
- Your birthday off (paid) after one year of service
- Great hotel discounts in all Hilton properties
- Private Health Care
- Guest Experience Stay
- Wagestream
- £20 Uber ride when finishing after 1am
Please note whilst we wish we could respond to all applicants, only
those shortlisted will be contacted.