Waiter

NoMad Hotel; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join NoMad Hotel as a waiter/waitress and be part of a dynamic team in London. We're looking for enthusiastic individuals passionate about excellent service and with experience in high-caliber establishments. Enjoy benefits such as a pension scheme, paid breaks, and hotel discounts as you thrive in a supportive environment with ample growth opportunities.

Benefits

Pension Scheme

Complimentary family meal and quality coffee/hot drinks

Great training and progression opportunities

Paid break and annual leave

Good work/life balance

Birthday off (paid) after one year of service

Hotel discounts in all Hilton properties

Private Health Care

Guest Experience Stay

£20 Uber ride when finishing after 1am

Qualifications

• Passion for excellent service
• Experience in high-caliber restaurant or hotel
• Ability to work in fast-paced environment

Responsibilities

• Greet and communicate warmly with guests
• Process orders and maintain high service standards
• Set up service floor and stock waiter stations

Skills

Excellent service

Communication

Wine knowledge

Job description

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Hospitality is at the core of what we do and who
we are. It’s more than just a job; it’s a path to a career in our industry.
Many of us at NoMad have grown from within these walls and we pride ourselves
on providing these opportunities. We thrive to achieve our vision to be a
thriving hotel combining the best of New York hospitality with London charm.
Our values connect us; our behaviours guide us; and our non-negotiables drive
us.

Welcome to NoMad London

We are looking for enthusiastic waiter/waitress to join our team!

Ideal waiter candidate must have passion for excellent service, experience from high calibre restaurant/hotel, and able to work under fast-paced environment. Must be flexible and available to work according to business need.

EXPECTATIONS

Waiters are
expected to:

• Be professional at all the times
• Be a positive ambassador of The NoMad
  throughout your professional career with us.
• Always adhere to company policies and
  procedures, including but not exclusive of; H&S policies, HR policies;
  employee handbook.
• To role model The NoMad values, and bringing
  them to life through each and every interaction.

MAIN DUTIES &RESPONSIBILITIES

The main
responsibilities of the Waiter are summarised below, the list is not
exhaustive:

• Waiters are responsible for
  greeting and communicating warmly with all guests in the space. They deliver
  beverage and food menus, process orders into Micros and maintain a high
  standard of service throughout a guest’s visit. They know all well spirits and
  spirit brands featured in our bars. They can speak to the structure of our food
  and cocktail menus, ingredients, methods, allergens and presentations of all
  dishes and drinks served.
• They know all our wines by the
  glass on offer and can discuss major wine regions, climates, terroir and styles
  of wine, making confident recommendations. They are well-versed in wine service
  protocols and glass pouring levels. They have an elevated knowledge of beer and
  cider styles around the world in addition to our beers on offer.
• Waiters set up the floor for
  service, ensure waiter stations are well stocked and all tools needed to
  execute service are available. They are responsible for maintaining glassware
  and assisting in any reasonable tasks as directed by the business needs.
• Waiters must be able to
  explain and discuss all food dishes and beverage options, as well as have a
  full understanding of traffic patterns, position numbers, section plans, and
  working with the team on site to deliver an informed and expert service to all
  guests.
• Follow any other reasonable
  requests and instructions from F&B Management where appropriate.

WHAT WE OFFER

• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Great hotel discounts in all Hilton properties
• Private Health Care
  
• Guest Experience Stay
• Wagestream
• £20 Uber ride when finishing after 1am

Please note whilst we wish we could respond to all applicants, only
those shortlisted will be contacted.