Waiter

Firmdale Hotels; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading luxury hotel group as a Waiter at the Charlotte Street Hotel in London. Immerse yourself in a dynamic environment where your passion for hospitality will shine. We're looking for enthusiastic individuals to enhance guest experiences through exceptional service, food knowledge, and attention to detail.

Benefits

Discounts & Perks Platform

Wage Stream – stream your wages before payday

Paid overtime

Flexibility

No split shifts

Cycle to work scheme

Uniform and meals provided

Uniforms dry cleaned

Discounted personal dry cleaning

Social events, wellbeing, and team activities

Award-winning training opportunities

Fully funded English lessons

One paid volunteering day per year

Long service vouchers

Qualifications

• Experience in the same or similar role.
• High standard of food knowledge.
• Passionate about food.

Responsibilities

• Interact with guests by taking orders and making recommendations.
• Deliver food and process payments.
• Provide timely service and accommodate guest requests.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Job description

We have an exciting opportunity for a Waiter to join our highly successful team here at our Charlotte Street Hotel. We are looking for someone who is passionate about hospitality and will work well within a dynamic and fast-paced environment, handling multiple tables at any one time.

Your main role will be to interact with our guests by taking orders, making recommendations, delivering their food, processing payments, and providing anything that they ask for in a timely and effective manner.

What we Offer:

• Discounts & Perks Platform
• Wage Stream – An employee app to stream your wages before payday
• Paid overtime
• Flexibility
• No split shifts
• Cycle to work scheme
• Uniform and meals provided
• Uniforms dry cleaned
• Discounted personal dry cleaning
• Social events, wellbeing, and team activities
• Award-winning training opportunities and career development
• Fully funded English lessons
• One paid volunteering day per year
• Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club, and an overnight stay)
• And much more!

What you Need:

• Experience in the same or similar role
• Demonstrate excellent attention to detail
• High standard of food knowledge
• Passionate about food
• Ability to lead and develop the kitchen team
• Organisational and communication skills
• Ability to work within a team

Why join Firmdale Hotels?

Firmdale Hotels is an international award-winning group comprising 10 high-end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognized by the hospitality industry for some of the great work our teams have done. Some of our recent awards and accolades include:

• Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality
• Manager of the Year - Laura Sharpe, Cateys 2018
• Hotel of the Year - Group - Cateys 2018

In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.