Waiter

Balans Restaurant; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A prominent dining establishment in London seeks dedicated staff to deliver exceptional customer service. Responsibilities include resolving issues, implementing company policies, and contributing to a welcoming environment. The position offers 30 hours per week with benefits such as 28 days of paid holiday, yearly pay reviews, and training programs. Team members enjoy a 50% discount on food outside working hours.

Benefits

28 days of paid holiday

Yearly pay review

Wagestream app access

In-house training programs

External training opportunities

Free meals on shift

50% food discount outside working hours

Qualifications

• Ability to exceed customer expectations and resolve issues professionally.
• Capable of promoting a welcoming team environment.

Responsibilities

• Deliver service standards that exceed customer expectations.
• Implement company policies and provide feedback on improvements.
• Promote internal training and development.

Job description

• To deliver standards of service that exceed the customer expectation

• Promote a welcoming and inclusive team environment

• To resolve any issues in a positive and professional way

To ensure the implementation of all company policies and procedures and to provide timely feedback to management on how the policies and procedures could evolve to ensure a continually improving customer experience

To foster an environment of people development that promotes training and internal progression

To attend training and team meetings as required

To communicate company policies, brand guidelines, company procedures and standards to ensure that these are fully understood, implemented, and adhered to by all team members

To undertake such other duties as may be reasonably requested by the company

To ensure they complete their flow training within the set deadlines

- 30 hours per week contract

- 28
days of paid holiday a year

-
yearly pay review

- Wagestream
app available for employees (gives them access to 30% of their wage at any
time)

- in
house training and developing programs

- external
training programmes

- free
meals on shift

- 50% food discount in any of our restaurants if you visit outside working hours

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Created on 29/07/2025 by TN United Kingdom