Waiter

Casa do Frango Shoreditch; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Casa do Frango London Bridge seeks a passionate Waiter to join its renowned team. The role involves managing service for a section, delivering exceptional guest experiences, and working collaboratively in a vibrant environment. Opportunities for career progression and a supportive work culture are integral as they expand.

Benefits

50% employee discount across all MJMK sites

Enhanced maternity and paternity pay

Mental health and well-being assistance

Extra bonus for positive Google reviews

£500 employee referral bonus

An extra day of holiday each year

Qualifications

• Experience in managing sections of 20 to 25 covers.
• Knowledge of food and beverage offerings for informed recommendations.
• Ability to exceed service standards for guest satisfaction.

Responsibilities

• Manage smooth service for assigned covers.
• Support colleagues during service.
• Maintain knowledge of menu items for guest interaction.

Skills

Teamwork

Customer Service

Reliability

Job description

We are looking for a passionate Waiter to join the team at our flagship site – Casa do Frango London Bridge.

Casa do Frango London Bridge is a 200+ cover dining space set across two floors, welcoming 3000+ guests each week. The site also contains a charming private dining room and the Green Room – a 45-cover speakeasy bar. Its our flagship site that opened in 2018 to rave reviews from the likes of Jay Rayner and Marina O’Loughlin.

Offer:

• £14.50 - £16.50 per hour OTE, depending on experience

Candidate Requirements:

• Effectively manage a section of 20 to 25 covers, ensuring smooth service and best in class guest experience
• Consistently follow and exceed Casa Do Frango’s service standards to receive great guest feedback
• Maintain comprehensive knowledge of our food and beverage offerings to provide informed recommendations
• Go above and beyond to support colleagues during service, fostering teamwork and efficiency
• Demonstrate reliability and dependability in all aspects of the role

We offer our team:

• Up to £17 per hour, part of these earnings will be made up of tronc
• Extra bonus pay for positive Google reviews
• 50% employee discount across all MJMK sites
• £500 employee referral bonus
• Great career development opportunities as we expand in 2025
• Mental health and well-being assistance
• Enhanced maternity and paternity pay after your first year with us, and an enhanced pension plan
• An extra day of holiday every year you’re with us

About Casa:

• Our people are at the heart of everything we do. At Casa, our teams are made up of friendly, energetic people who are passionate about great food and drinks and creating memorable moments for our guests. We are looking for someone who shares our values, is hooked on hospitality, and will support their team to be the best they can be.
• Casa is a collection of three neighbourhood restaurants, which bring the sunny atmosphere of Portugal to London. Since opening London Bridge in 2018, Casa’s humble menu and signature piri-piri chicken, grilled over wood-charcoal have been well received by Londoners and critics alike. Marina O’Loughlin shared in The Sunday Times that she had “A 20 quid meal that tastes like a million bucks”. All our restaurants are a home-from-home, where we deliver a warm, genuine hospitality and serve freshly made Portuguese cuisine family style.
• Having recently won Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, it is an exciting time to join our team.

There are opportunities for everyone at Casa and we strive to create an environment where everyone, from any background, can be happy at work, with lots of opportunity for career progression as we look to expand in 2025.