Waiter

RH; Banbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Waiter to deliver world-class service in a luxury environment. This role emphasizes teamwork, attention to detail, and the ability to anticipate guests' needs, ensuring an exceptional dining experience. The ideal candidate will thrive in a fast-paced setting, bringing energy and creativity to the table. Join a team that values collaboration and excellence, where your contributions will elevate the service experience and foster a welcoming atmosphere for all guests. If you have a passion for hospitality and a commitment to quality, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience as a Server in a fast-paced environment.
• Knowledgeable about food, wine, and beer.

Responsibilities

• Greet guests and ensure timely service of food and beverages.
• Engage with guests to enhance their dining experience.
• Perform tasks incidental to primary responsibilities, such as restocking.

Skills

Multitasking

Customer Service

Attention to Detail

Luxury Service

Education

Basic Food Hygiene Level 2 Certification

Tools

Micros POS

Toast POS

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualising and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energise others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Waiter to join our team in providing world class service and hospitality to the guests. In this role, you will add value to the overall service experience by being an excellent team player and by anticipating the needs of our guests. You are passionate about luxury service and compelled by the details.
YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs
• Greet guests at their tables
• Ensure all guest orders are placed in a timely manner, including water, beverage, and food orders
• Support with guests’ questions as it relates to food and beverage items listed on the menu, including ingredients and methods of preparation
• Engage with guests when appropriate to make them feel welcomed and "at home"
• “Full hands” on trips to and from the kitchen
• Process all guest payments
• Run food and drinks to guest tables as needed
• Tasks incidental to the Server’s primary responsibilities include: restocking credenzas, clearing, crumbing, resetting, sanitising tables, boxing to-go orders, sidework (serviettes & rollups) and polishing silverware and glassware

OUR REQUIREMENTS

• Minimum of 2-3 years experience as a Server
• Eager to learn new skills and support the broader team
• Effectively multitask in a fast paced environment
• Experience with Micros and Toast or a similar POS system
• General knowledgeable of food, wine and beer
• Challenge 25 and Basic Food Hygiene Level 2 Certified
• Legal right to work in the UK
• Willingness to work a flexible schedule, including weekends and holidays

PHYSICAL REQUIREMENTS

• Frequently moving and lifting items up to 25kg
• Work standing and walking for extended periods of time