W Lounge Waiter/Waitress

TN United Kingdom; Scotland; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join an innovative team at a vibrant destination bar in Edinburgh, where your passion for hospitality will shine. As a Waiter or Waitress, you'll play a vital role in creating memorable experiences for guests while working in a dynamic environment. This role offers the chance to develop your skills through world-class training and career growth opportunities, both locally and internationally. With a focus on well-being and a positive work culture, you'll thrive in a setting that values creativity and excellence. If you're ready to take your career to the next level in a renowned hospitality brand, apply today!

Benefits

World-class training and development

Career growth opportunities

Wellness and mental health programs

Discounted stays, food, and beverages

Discounts for friends and family

Exclusive shopping discounts

Qualifications

• Strong organization and multitasking skills are essential.
• A passion for hospitality and excellent guest interaction is required.

Responsibilities

• Take orders and provide excellent service to guests.
• Ensure guest satisfaction and resolve issues promptly.
• Communicate effectively with kitchen staff regarding orders.

Skills

Prioritization Skills

Calm Under Pressure

Organization Skills

Multitasking Skills

Guest Interaction

Positive Attitude

Passion for Hospitality

Job description

W Edinburgh is hiring Waiters and Waitresses to join Joao’s Place as part of the team! We invite you to play an integral role in bringing this unique brand to life in Edinburgh.

Explore an exciting career at W Hotels, where your talents are celebrated. Our work culture is designed to spark imagination and curiosity, creating memorable experiences for guests.

About the Brand

W Hotels offers a place to experience life, with a focus on bold ideas and unexpected luxuries. We believe luxury is about being yourself and exploring your desires.

About Joao’s Place

Joao’s Place is a destination bar with a private terrace overlooking Calton Hill and the Firth of Forth, serving curated cocktails and bar snacks.

About the Role

Reporting to the Bars Manager, you will be the main contact for guests in the restaurant, ensuring they feel welcome, taking orders, making recommendations, and providing excellent service.

We seek a people-person who thrives in a busy restaurant environment and is passionate about hospitality.

Key Responsibilities

• Know the food and beverage offerings thoroughly.
• Learn about our menus and the inspiration behind them.
• Take orders, answer menu questions, and inform guests about allergens and modifications.
• Ensure guest satisfaction and resolve issues promptly.
• Communicate with the kitchen regarding orders, allergies, and special requests.
• Maintain cleanliness and restock supplies.
• Present accurate checks and process payments.
• Follow health and safety guidelines.
• Support team members as needed.

Ideal Candidate

• Good prioritization skills.
• Ability to stay calm under pressure.
• Strong organization and multitasking skills.
• Confidence in guest interactions.
• Positive attitude.
• Passion for hospitality.

Benefits

• World-class training and development.
• Career growth opportunities locally and internationally.
• Wellness and mental health programs.
• Discounted stays, food, and beverages worldwide.
• Discounts for friends and family.
• Exclusive shopping discounts.

About the Property

W Edinburgh features bold architecture and vibrant lifestyle offerings, with rooftop bars, a restaurant, spa, fitness center, and event spaces, all with modern design and the signature Whatever/Whenever service philosophy.

If this sounds like the perfect opportunity, apply today to join Joao’s Place!

Marriott International is an equal opportunity employer committed to diversity and inclusion, ensuring non-discrimination on any protected basis.