Project Manager – Operations Change | Financial Services
**MUST HAVE EXPERIENCE IN BANKING**
**MUST HAVE EXPERIENCE WITH FRAUD AND FINANCIAL CRIME SYSTEMS**
A leading financial institution is looking for an experienced Project Manager - Operations to lead complex operations change initiatives across both IT and non-IT domains. This role will deliver full lifecycle project management, spanning systems, process redesign, regulatory change, and business transformation. You’ll oversee planning, delivery, governance, reporting, and stakeholder management across a diverse portfolio of high-impact projects.
Key Responsibilities:
- Own the full project lifecycle from initiation to closure, ensuring compliance with internal delivery frameworks and governance standards.
- Manage a wide spectrum of project types including system migrations, control enhancements, process redesigns, and regulatory responses.
- Create and maintain project plans, define scope, secure resources, and ensure delivery to time, cost, and quality.
- Establish robust governance: run steering committees and working groups, ensure timely escalation of risks/issues, and maintain audit-ready documentation.
- Deliver accurate and timely reporting for project stakeholders, ensuring transparency on milestones, budgets, and benefits.
- Collaborate cross-functionally to ensure successful delivery and alignment with portfolio strategy and risk appetite.
- Identify synergies across projects, avoid duplication of effort, and support resource planning and portfolio coordination.
- Manage third-party vendors, ensuring contractual and compliance obligations are met.
- Facilitate lessons learned and drive continuous improvement across the portfolio.
Experience Required:
- Minimum 5 years delivering operations-related change projects within financial services.
- Deep knowledge of front-to-back processes across derivatives (IRD, FX Swaps/Forwards, FX Options), trade lifecycle, cash and collateral management, and transaction reporting.
- Proven ability to deliver business-critical change in complex regulatory and control environments.
- Strong experience in investment budget management, resource attestation, and benefit tracking.
- Experienced in stakeholder management, governance design, conflict resolution, and change risk mitigation.
Desirable Experience:
- Familiarity with front-office processes and banking regulations.
- Experience managing vendor contracts and procurement.
- Strong record of delivery across multiple projects in a matrixed environment.
- Track record in programme or portfolio delivery roles.
Skills & Competencies:
- Project/Programme governance and delivery (Waterfall & Agile)
- Budget management and financial control
- RAID management and reporting (including executive-level reporting)
- SDLC/PDLC lifecycle management
- Resource planning, governance structuring, and benefits tracking
- Familiarity with SOX, data protection, and operational resilience controls
- Strong documentation and artefact management
- Microsoft Project, Excel, and enterprise PMO tooling proficiency
Qualifications:
- Degree-level education (essential)
- Preferred certifications: Prince2, PMI, Six Sigma, AgilePM, or similar