VP: Operations Excellence

DHL Germany; United Kingdom; On-site; GBP 70,000 - 110,000; Full time

Job summary

DHL Germany is seeking a VP Operations Excellence to lead operational strategies within the Healthcare and specialist Logistics division. This permanent, full-time position involves driving improvements in processes, ensuring safety standards, and achieving strategic business objectives while managing a team and fostering collaboration across departments. A strong background in operations management, especially in the pharmaceutical sector, is essential for success in this role.

Benefits

Company car or car allowance

Private Medical Insurance

26 days annual leave

Discretionary bonus based on performance

Flexible working options

Pension scheme with 8% employer contribution

24/7 GP consultations

Retail discounts

Affordable loans and mortgage advice

Qualifications

• Extensive experience in operations management, focusing on process improvement and quality control.
• Demonstrated leadership skills and experience in managing teams and driving organizational change.
• Experience working across Business Units/sectors and within the pharmaceutical/medical or aviation & travel industry.

Responsibilities

• Shape, drive, and lead the business by defining strategies and tactics for operational excellence.
• Ensure the highest standards of safety across operations, promoting a culture of safety.
• Drive the successful implementation of global operations excellence initiatives.
• Conduct thorough evaluations of new business proposals and oversee the rollout of proven technologies.

Skills

Operations management

Process improvement

Logistics

Pharmaceutical knowledge

Continuous improvement

Leadership

Cross-functional management

Job description

Contract Type: Permanent (Full-Time)
Location: England,Remote with 50% national travel

We are currently recruiting for a VP Operations Excellence within our Healthcare & specialist Logistics division.

In this role you will shape, drive, and lead the business by defining strategies and tactics to develop and expand an operational model for both existing and targeted customers. The focus is on renewal rates, generating new business and enhancing profits for DHL and our customers through significant cost reductions. This will involve meeting safety and service standards while exceeding quality benchmarks in alignment with business objectives, corporate guidelines, and policies. Additionally, you will balance organisational and customer needs to achieve the four bottom lines each year, with a clear plan to invest in and promote the ESG agenda.

THIS WILL BE ACHIEVED BY:

• Developing and communicating a clear vision for operational excellence that aligns with the organisation's goals and objectives
• Ensuring the highest standards of safety across operations, prioritising and promoting a culture of safety within the organisation.
• Driving the successful implementation of global operations excellence initiatives, such as OMS (Operations Management System).
• Foster collaboration across departments to ensure alignment and integration of operational excellence practices throughout the organisation
• Developing a logical divisional real estate strategy by determining the optimal distribution of facilities and resources to support operational efficiency and customer satisfaction.
• Conducting thorough evaluations and scrutiny of new business proposals to ensure that new ventures align with DHL's operational standards, strategic goals, and profitability objectives.
• Identifying and implementing initiatives that result in significant cost reductions for DHL and its customers. Implement initiatives that enhance customer satisfaction and service delivery through improved operational practices.
• Overseeing the successful launch and operation of start-up ventures.
• Ensuring that all sites within remit operate in compliance with DHL's quality and security standards.
• Driving the industrialized rollout of proven technologies and innovations.
• Integrate sustainability practices into operational processes to support the organization's ESG (Environmental, Social, and Governance) goals

WHAT YOU'LL BRING

• Experience of working across Business Units/sectors

• Extensive experience in operations management, with a focus on process improvement, efficiency, and quality control.

• A strong knowledge of Pharma, Supply Chain Processes, logistics, warehousing, and related operational functions.
• Experience of matrix management - managing teams and projects in a cross-functional or cross-organizational structure
• Demonstrated experience in continuous improvement (CI), transformation, or operations excellence roles. This includes implementing process improvements, lean methodologies, and driving operational efficiencies within an organisation.
• To possess the ability to influence and create impact for stakeholders within all levels of the organisation
• Demonstrated leadership skills and experience in managing teams and driving organizational change. This includes the ability to inspire and motivate others, make strategic decisions, and lead by example.
• Experience within the pharmaceutical/medical or Aviation & Travel industry

WHY JOIN US?

• Use of a company car (or car allowance) including hybrid and electric vehicles
• Private Medical Insurance
• 26 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.

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