VP Insurance Client Partner

JR United Kingdom; Slough; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading company in the insurance sector is seeking a VP Insurance Client Partner to drive transformation with Tier 1 Personal Lines insurers. The role involves managing significant client relationships, delivering innovative solutions, and leading account growth strategies. Competitive compensation, including bonuses, private healthcare, and a flexible hybrid working model, ensure a rewarding career in a collaborative culture focused on diversity and innovation.

Benefits

Private healthcare

Income protection

Critical illness coverage

4x life assurance

Learning, development & leadership growth programs

Collaborative culture

Qualifications

• 10+ years of experience in consulting or BPO/BPM, focused on Personal Lines Insurance.
• Proven success in senior account management across complex insurance landscapes.
• Deep understanding of claims, underwriting, analytics, policy ops and emerging digital trends.

Responsibilities

• Manage strategic relationships with Heads of Transformation and Operations Directors.
• Deliver outsourcing and digital transformation solutions to Tier 1 insurance clients.
• Identify opportunities for expansion across policy, claims, analytics and underwriting.

Skills

Stakeholder Engagement

Commercial Awareness

Executive Presence

Job description

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? We’re hiring: VP Insurance Client Partner – Personal Lines

? London | Hybrid | Reporting to: SVP, Head of Insurance

EXL’s Insurance team is transforming the operations of some of the world’s largest insurance groups — blending deep domain expertise with customer intelligence, dynamic analytics, AI, automation, and digital innovation.

We’re looking for a VP Insurance Client Partner with a passion for growth, transformation, and insurance excellence to work with leading Tier 1 Personal Lines insurers.

? What You’ll Do

• Manage strategic relationships with Heads of Transformation, Change and Operations Directors.
• Partner with Tier 1 insurance clients to deliver outsourcing and digital transformation solutions.
• Develop and execute detailed account growth plans aligned to client strategy.
• Identify opportunities for expansion across policy, claims, analytics and underwriting.
• Build and orchestrate a partner network to solve client challenges in a scalable and impactful way.

What You Bring

• 10+ years of experience in consulting or BPO/BPM, focused on Personal Lines Insurance.
• Proven success in senior account management across complex insurance landscapes.
• Deep understanding of claims, underwriting, analytics, policy ops and emerging digital trends.
• Strong executive presence, commercial awareness, and stakeholder engagement skills.

? Why Join EXL?

• Competitive salary + bonus
• Private healthcare, income protection, critical illness and 4x life assurance
• Hybrid, flexible working model
• Learning, development & leadership growth programs
• A collaborative culture that values diversity, inclusion, and innovation

? At EXL, we don’t just solve problems — we reimagine processes and empower people.

Ready to make an impact in insurance? Let’s talk!

? Apply today or message me for more details.

To be considered for this role, you will be eligible to work in the United Kingdom.