VP - Client Service Associate Nordics (London or Stockholm based)

Neuberger Berman; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A financial services firm is seeking a VP - Client Service Associate based in London or Stockholm. This role involves managing day-to-day client service activities, supporting clients across EMEA and LatAm, and ensuring that client requirements are met efficiently. Candidates should have at least 5 years of experience, particularly with Nordic clients, and possess strong communication, analytical, and relationship management skills.

Qualifications

• Minimum of 5 years’ relevant industry experience, preferably with Nordic clients.
• Excellent communication skills, both written and verbal.
• Team-oriented, motivated, highly organized, creative, and proactive.

Responsibilities

• Ensure all client reporting and servicing needs are met according to client requirements.
• Oversee the timely onboarding of new accounts.
• Act as an internal advocate for clients.

Skills

Client relationship management

Asset management knowledge

Communication skills

Analytical skills

Problem-solving

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

VP - Client Service Associate Nordics (London or Stockholm based)

Apply locations: London, Stockholm | Type: Full time | Posted on: Yesterday | Requisition ID: R0010929

Position Overview

Responsible for managing day-to-day client service activities alongside the team, supporting a growing client base across EMEA and LatAm. Collaborate closely with the Nordic client coverage team to support clients throughout their lifecycle, ensuring all client requirements are met. The role requires a solid understanding of asset management and the ability to execute tasks efficiently while keeping stakeholders informed.

Primary Responsibilities

• Ensure all client reporting and servicing needs are met according to client requirements and legal obligations.
• Oversee the timely onboarding of new accounts, including UCITS funds, private fund vehicles, and separate accounts.
• Understand clients’ investment objectives, mandates, and portfolio strategies.
• Act as an internal advocate for clients, liaising with portfolio management and support teams globally.
• Maintain ongoing communication with clients to ensure their servicing needs are fulfilled.
• Support clients with regulatory reporting across different geographies and client types.
• Build and maintain strong relationships with internal support teams to meet client needs.
• Lead projects to improve internal client service procedures, aligning with industry best practices.

Key Requirements / Qualifications

• Minimum of 5 years’ relevant industry experience, preferably with Nordic clients.
• Knowledge of equity and fixed income strategies; familiarity with alternatives strategies is a plus.
• Extensive experience with UCITS fund onboarding and inquiries, including segregated accounts.
• Excellent communication skills, both written and verbal.
• Proven ability to develop strong internal and external relationships.
• Team-oriented, motivated, highly organized, creative, and proactive.
• Strong analytical, problem-solving, and coordination skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Neuberger Berman is an equal opportunity employer. We do not discriminate based on race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship, veteran status, or any other protected characteristic. For accessibility support, contact [e-mail].

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