VP Account Management

Sphere Digital Recruitment; Greater London; Hybrid; GBP 100,000 - 120,000; Full time

Job summary

A leading B2B SaaS company in London is seeking a strategic VP of Account Management. This role involves leading a high-performing team to drive revenue growth and client retention across a global portfolio. Candidates should have proven leadership in Account Management, experience managing teams internationally, and strong commercial acumen. The position offers a competitive salary and excellent benefits in a collaborative work environment.

Benefits

Competitive salary and bonus

Professional development opportunities

Collaborative team environment

Qualifications

• Proven leader with experience in Account Management or Customer Success, ideally in SaaS.
• Track record of driving growth across an existing book of business.
• Experienced managing managers and scaling teams internationally.
• Confident operating with senior stakeholders and building trusted relationships with enterprise clients.

Responsibilities

• Lead and scale a team of Account Managers and Team Leads across the US and EMEA.
• Own revenue growth across existing accounts with a focus on retention and upsell.
• Build strong relationships with key enterprise customers and executive stakeholders.
• Drive strategy across territory planning, segmentation, and client engagement.

Skills

Leadership in Account Management

Client relationship management

Strategic thinking

Revenue growth management

Familiarity with EOS or Sandler

Job description

VP Account Management - B2B SaaS
London (Hybrid)
£100k - £120k + OTE
High-growth, global MarTech scale-up
Leadership role | Strategic growth | Client retention

A leading B2B SaaS business is looking for a strategic and commercially minded VP of Account Management to drive client success across their global portfolio. Known for helping enterprise marketing teams measure and optimise their social media performance, this is a company trusted by brands across the globe.

This is a key leadership role in a fast-paced, product-led environment. You'll report directly to the executive team and take ownership of a high-performing Account Management function across North America and EMEA.

The Role

• Lead and scale a team of Account Managers and Team Leads, across the US and EMEA
• Own revenue growth across existing accounts, with a clear focus on retention, upsell and client satisfaction
• Build strong relationships with key enterprise customers and executive stakeholders
• Drive strategy across territory planning, segmentation, and client engagement
• Collaborate closely with Product, Sales and Marketing to ensure clients see measurable ROI
• Implement and embed frameworks such as EOS and Sandler to drive consistency and performance
• Continuously refine internal processes and tools to enable scalable growth

About You

• Proven leader with experience in Account Management or Customer Success, ideally in SaaS
• Track record of driving growth across an existing book of business
• Experienced managing managers and scaling teams internationally
• Strategic thinker with a hands-on approach and strong commercial acumen
• Confident operating with senior stakeholders and building trusted relationships with enterprise clients
• Familiarity with frameworks like EOS or Sandler is a plus

Why Apply?

• Be part of an ambitious, global team with a collaborative, startup mindset
• Play a critical role in the next phase of growth
• Competitive base salary and bonus
• Excellent benefits and professional development opportunities

If you're a senior Account Management leader looking for your next challenge in B2B SaaS, we'd love to hear from you.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.