Volunteering and Charity Partnerships Coordinator

Thames Water Ltd; Reading; Hybrid; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

26 days annual leave + bank holidays

Performance-related pay

Generous pension scheme

Health and wellbeing benefits

Cycle to Work scheme

Life assurance

Job summary

Thames Water is seeking a Volunteering and Charity Partnerships Coordinator to support its Community Investment Team from a hybrid position at Clearwater Court, RG1 8DB. The role delivers a refreshed employee volunteering programme, strengthens partnerships, and coordinates fundraising activities.

You will drive engagement and help employees maximise their volunteering time. Responsibilities include managing volunteering activities, promoting partnerships, supporting the Speaker Programme,

Qualifications

• Excellent interpersonal skills.
• Experience of managing own workload and meeting deadlines.
• Experience of working with a wide range of stakeholders, including environmental and charity sectors.
• Proficient in Microsoft Office skills.
• Experience of planning and organising.

Responsibilities

• Source, plan, manage and deliver volunteering activities for teams.
• Promote activities with charitable and community investment partners.
• Engage colleagues as community, volunteering and charity champions.
• Support the day-to-day operation of the Community Speaker Programme.
• Provide secretariat support to the Charity Partnerships Committee.
• Coordinate a new employee choice charity process every two years and recruit volunteers.
• Organise fundraising events across the business for charity partners.
• Track and report data on community investment activities and case studies.
• Engage with internal and external stakeholders and customers.
• Occasional travel to other Thames Water sites for meetings.

Skills

Interpersonal skills

Stakeholder management

Planning

Microsoft Office

Events management

Tools

Microsoft Office

Job description

Job title Volunteering and Charity Partnerships Coordinator Ref 46213 Division Strategy & External Affairs Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary of £33,435 to £38,000 per annum, depending on experience Job grade B Closing date 16/11/2026

The Volunteer and Charity Partnerships Coordinator has responsibility for supporting Thames Water's Community Investment Team as they deliver against an ambitious programme of enhanced community investment activity. The role will be pivotal in delivering a renewed employee volunteering programme, increasing employee engagement and enabling employees to maximise their ‘time to give’ volunteering allowance. They will act as a key connection with community and supply chain partners ensuring positive and lasting relationships. They will also assist with the organisation of our corporate charity partner relationships and associated fundraising activity and help organise and promote ways in which TW employees can get involved.

What you’ll be doing as a Volunteering and Charity Partnerships Coordinator:

• Working collaboratively with the team to help source, plan, manage and deliver volunteering activities for teams and promote activities with our charitable and community investment partners.
• Engage colleagues as community, volunteering and charity champions.
• Support the day-to-day operation of our Community Speaker Programme.
• Support our charity partnerships by providing secretariat support to the Charity Partnerships Committee.
• Provide support for our employee choice charity – helping to coordinate a new selection process every two years and seeking new volunteers to support the new partnership.
• Work with cross functional teams to help deliver fundraising events across the business to support our corporate charity partners.
• Track and report on data and performance linked to community investment activities and identifying good case study and ‘best in class’ activity.
• Proactive engagement with internal and external stakeholders and customers.
• Occasional travel to other Thames Water sites for meetings and to promote community investment activity.

What you should bring to the role:

To thrive in this role, the essential criteria you’ll need is:

• Excellent interpersonal skills
• Previous experience of managing own workload and meeting deadlines
• Experience of working with a wide range of stakeholders, including environmental and charity sectors
• Proficient in Microsoft office skills
• Experience of planning and organising

Extra qualities that would be a great fit for our team:

• Experience of events management
• Previous experience of the utilities and/or Corporate Responsibility sector and related volunteer coordination
• Experience within a similar sized organisation
• Full UK Driving license

What’s in it for you?

• Competitive salary of £33,435 to £38,000 per annum, depending on experience
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.