Volunteer Training and Engagement Coordinator

Confidential; Greater London; Remote; GBP 27,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Two paid volunteering days

Wellbeing day

Employee assistance

Online GP services

Learning and development opportunities

Flexible working

Job summary

Confidential is seeking a Volunteer Training and Engagement Coordinator to recruit, onboard and manage volunteer tutors and coaches, and to nurture relationships with external organisations. The role is remote with regular London attendance and involves coordinating training, information sessions and advert creation for volunteers.

You'll work with the Tuition and Coaching Delivery team to oversee recruitment, onboarding and ongoing training, ensuring volunteers have a rewarding experience and

Qualifications

• We are looking for someone with experience delivering engaging training sessions, workshops or group presentations and volunteer recruitment, onboarding, coordination or engagement experience.
• Strong organisational skills, attention to detail and ability to work autonomously within a busy team.
• Excellent communication skills and experience providing front-line client or customer service.

Responsibilities

• Support recruitment of coaches and tutors.
• Deliver engaging information sessions for potential and existing volunteers.
• Create and manage volunteer adverts and expression of interest forms.
• Develop training materials and resources with the team.
• Onboard tutors and coaches and manage relationships with external organisations.
• Support administration and volunteer engagement activities.

Skills

Volunteer recruitment

Onboarding volunteers

Training delivery

Volunteer engagement

Tools

Excel

Job description

Volunteer Training and Engagement Coordinator

Do you have experience of engaging and recruiting new starters or volunteers

We are looking for someone to join the team in the crucial role focussing on recruiting, onboarding and managing volunteer tutors and coaches and managing relationships with external organisations.

Position: Volunteer Training and Engagement Coordinator (internally known as Tuition and Coaching Coordinator)

Location: Remote (with regular attendance in London, around twice a month)

Salary: £30,302 if home-based in London or £27,302 if home-based outside of London

Hours: Full Time, 37.5 hours per week

Contract: Permanent

Closing Date: 9am, Friday 20th November

Interviews: Week commencing 30th November

About the Role

Volunteer tutors and coaches are a key element to the success of organisations work, and their sessions play a vital role in improving students outcomes. The Tuition and Coaching Delivery team oversees every stage of the process from recruiting, onboarding and training tutors and coaches, to matching, managing and ensuring they have a rewarding experience.

• Supporting recruitment of coaches and tutors.
• Deliver engaging information sessions for potential and existing volunteers.
• Work with fellow coordinators to create and manage volunteer adverts and expression of interest forms.
• Work with the team to review and develop training materials and resources.
• Onboarding tutors and coaches.
• Support key volunteering relationships.
• Matching coaches and students and managing the success.
• Help to drive coaching session attendance and student engagement.
• Support the overall administration function.

About You

We are looking for someone with experience of delivering engaging training sessions, workshops or group presentations and volunteer recruitment, onboarding, coordination or engagement experience.

You also have:

• Excellent organisational, planning and time management skills, with meticulous attention to detail
• Ability to work autonomously, solve problems and juggle tasks within a busy team environment
• Strong presentation and written and oral communication skills, with experience providing front-line client or customer service
• Proficiency in Excel and confidence in recording and assessing numerical data.
• Adaptability and flexibility in a changeable environment, supporting the success of cross-team and cross-organisational priorities

About the Organisation

This education charity supports young people from under-resourced backgrounds to access top universities through tuition, mentoring and skills coaching. Through their unique programme, the charity supports young people to make the most of their education and achieve social mobility.

Benefits include 25 days annual leave plus bank holidays and winter closure days, two paid volunteering days, a paid wellbeing day, employee assistance and online GP services, and learning and development opportunities.

Requests for flexible working are welcomed.

The charity welcomes applications from all backgrounds and is committed to inclusion and safeguarding.

Appointment is subject to appropriate safeguarding checks.

Other roles you may have experience of could include Volunteer Engagement, Volunteer Engagement Officer, Volunteer Engagement Administrator, Volunteer Engagement Coordinator, Volunteer Manager, Volunteer Support, Volunteer Training, Volunteer Trainer, Training Coordinator, Training Officer, Training Administrator, Recruitment.