Volunteer Retail Assistant (Welwyn Village)

DeedMob B.V; Woodhall Spa; On-site; GBP 10,000 - 40,000; Full time

Job summary

Isabel Hospice seeks Retail Volunteers for its Welwyn Village shop. Volunteers will assist in providing excellent customer service and maintaining shop standards, contributing to the charity's mission to care for local patients. This role allows individuals to develop skills in a friendly team while supporting crucial fundraising efforts.

Benefits

Comprehensive induction and training

Meet new people and learn new skills

Support with career goals and personal development

Qualifications

• Must be at least 18 years old and live within a commuting distance.
• Interested in volunteering for at least 6 months for at least 3 hours per week.

Responsibilities

• Assist customers in the shop and manage sales transactions.
• Ensure shop is well-stocked and organized.
• Promote the hospice's work and raise awareness about fundraising.

Skills

Teamwork

Customer Care

Organizational Skills

Job description

Isabel Hospice is a local charity and each year we care for hundreds of people across eastern Hertfordshire
All our care is free and can be provided in your home, at our community hubs or our ...

#99566
Scan me or visit www.govolherts.org.uk/o/Isabel-Hospice/opportunities/Volunteer-Retail-Assistant-Welwyn-Village/99566 to join

Summary

Summary

Be the face of Isabel Hospice in our Welwyn Village shop, welcoming our customers and helping them find items to purchase!

Detailed description

We are looking for Retail Volunteers to assist usin our Welwyn Village 'Always Loved by Isabel Hospice'Shop. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you!

This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.

As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stockedand properly merchandised, and customers are served efficiently.

We ask you to commit to at least one regular half-day weekly session.

We have the following session available: Saturday PM (1pm-5pm)

What you’ll be doing:

Under the leadership of your Shop Manager, you will be assisting with

• Providing the highest standard of service to customers
• Keeping the shop fully stocked and ensuring items are displayed to show them at their best
• Operating tills and taking payments
• Ensuring both stock and cash security procedures are always followed
• Contributing to keeping the shop and premises clean and tidy
• Providing support and guidance to new volunteers to help them settle into their roles
• Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
• Raising awareness of Gift Aid to our customers
• Promoting and applying the Isabel Hospice Health & Safety Policy

Your skills and Abilities:

• Enjoy working in a team environment
• Enjoy working with the public
• Good organisational skills
• Demonstrate and keen to develop good customer care skills
• Security conscious
• Confident in handling cash
• Demonstrate and keen to develop display & merchandising skills

Benefits to you:

• Meet new people and learn new skills
• Work with a friendly team and be part of the Isabel family
• Contribute to the provision of care to our patients
• Comprehensive induction and training
• Support with your career goals and personal development
• Opportunities to learn from long-term volunteers and staff

Am I eligible to volunteer?

We ask that our volunteers are:

• At least 18 years old
• Live within an easycommute to the area
• Interested in volunteering for at least 6 months for at least 3 hours per week

All volunteers are assessed individually for the volunteer rolesthey are applying for.We strongly believe in equal opportunities and welcome

applicants who are representative of our diverse communities.

• Maintain confidentiality in accordance with Isabel Hospice guidelines.
• Have a professional and courteous manner in accordance with Isabel Hospice policies.
• Demonstrate Isabel Hospice values
• Identify yourself as a volunteer while carrying out your duties

All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.

Thank you for supporting Isabel Hospice.

Please note this is an unpaid volunteer opportunity.

Getting there

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About Isabel Hospice

Isabel Hospice is a local charity and each year we care for hundreds of people across eastern Hertfordshire
All our care is free and can be provided in your home, at our community hubs or our In-Patient Unit. Most of the people we care for have cancer, however, we are also increasingly caring for people with other life limiting conditions. See more opportunities by Isabel Hospice