Volunteer Retail Assistant – Cash Desk Volunteer (Norton)

Stockton Volunteers; Redcar; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking organization as a Cash Desk Volunteer, where your contributions will make a significant impact in the community. In this rewarding role, you will engage with customers, handle payments, and support our mission to provide exceptional service. This opportunity not only allows you to develop valuable retail and cashier skills but also offers a chance to connect with a diverse range of people. With flexible time commitments and various locations across Teesside, you can make a difference while enjoying perks like discounts and training opportunities. If you're friendly and reliable, we would love to welcome you to our team!

Benefits

20% discount on purchases

Opportunities for training and personal development

Reimbursement of reasonable travel expenses

Provided lunch for over 5 hours of volunteering

Access to discounts with other retailers

Qualifications

• Friendly and reliable individuals eager to contribute.
• Ability to engage with diverse customers and handle payments.

Responsibilities

• Engage with customers and provide excellent service.
• Operate the till and handle payments efficiently.
• Promote Gift Aid and assist with administrative tasks.

Skills

Customer Service

Cash Handling

Communication

Team Collaboration

Education

No formal education required

Tools

Cash Register

Job description

Join Our Team as a Cash Desk Volunteer! Are you looking for a rewarding volunteer opportunity where you can make a difference while developing valuable retail and cashier skills? Join us as a Cash Desk Volunteer and play a crucial role in processing sales, providing excellent customer service, and supporting our mission.

Accountability: Deputy Head of Retail and Head of Retail

Location: Various across Teesside – Acklam, Coulby Newham, Great Ayton, Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton (opening soon), Redcar, Saltburn, Skelton, Stokesley, Thornaby and Yarm

Time Commitment: Our shops are generally open from 9am to 4.30pm Monday to Saturday. Time commitment and availability can be discussed and agreed with the Shop Manager. Where possible, we ask that all volunteers commit to a minimum of two hours per week.

DBS Check needed? No

Age Requirements: From 14 years old plus

Role Summary: As a volunteer cashier, you will be at the heart of our operations, engaging with customers, handling payments, and expressing gratitude to our generous donors. Your responsibilities will include operating the till, answering customer inquiries, promoting Gift Aid, and collaborating with fellow volunteers to ensure efficient operations. This is a customer-focused role where you’ll have the opportunity to interact with a diverse range of people and make a positive impact.

Key Responsibilities:

• Engaging with customers and providing excellent service
• Answering questions from customers, donors, and supporters
• Collaborating with fellow volunteers to ensure efficient operations
• Operating the till and handling payments
• Assisting with administrative tasks and reception duties
• Promoting Gift Aid
• Implementing add-on sales strategies

Benefits:

• 20% discount on purchases made at our shop
• Opportunities for training and personal development
• Reimbursement of reasonable travel expenses
• Provided lunch if you volunteer for more than 5 hours per day
• Access to discounts with other retailers and companies

If you’re friendly, reliable, and eager to contribute to our cause, we’d love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

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