Volunteer Receptionists – Stockton Hospice

Butterwick Hospice Retail Ltd; Stockton-on-Tees; On-site; GBP 10,000 - 40,000; Full time

Job summary

Butterwick Hospice is seeking volunteers to assist with reception tasks. This role involves welcoming visitors, answering phone calls, and helping the nursing staff while maintaining confidentiality. Ideal for those looking to contribute to their community, no prior experience is necessary but reliability and a friendly disposition are paramount.

Qualifications

• No experience required, but some admin experience is a plus.
• Must be 16 or over.
• Professional, reliable, and friendly attitude essential.

Responsibilities

• Welcoming visitors and directing them appropriately.
• Answering the telephone and managing calls.
• Assisting with administration tasks as needed.

Skills

Professionalism

Reliability

Friendliness

Confidentiality

Job description

Do you have some spare time to do something amazing, and help our friendly Stockton Hospice team with reception tasks?

Days/Hours :

We are looking for additional help to cover Tuesday mornings (9am-1pm) and/or Thursday afternoons (1pm - 5pm)

Tasks will include:

Welcoming visitors to the hospice who will be visiting patients.

Directing patients to waiting area.

Advising nursing staff of visitors.

Answering the telephone, transferring calls.

Taking messages and passing on to specified person.

Helping with other administration tasks as and when required.

Expectations:

No experience is required, some admin/secretarial experience would be great, but we will welcome anyone who is professional, reliable, friendly, and can respect the confidentiality of the information they are handling.

In order to meet our Safeguarding obligations, we will help you to obtain a DBS (Disclosure and Barring Service) check and to complete our on-line training modules as necessary for the role.

Location:

Butterwick Hospice, Middlefield Road, Stockton, TS19 8XN

If you want to know more, contact us on 01642 607742 for a chat or [e-mail]

Applicants must be above school age /16 or over.