Volunteer Reception Assistant (Thursday Afternoon)

Derian House; Chorley; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a compassionate organization as a Volunteer Reception Assistant, where you will be the welcoming face for visitors at a vital community service. This role is perfect for friendly and approachable individuals who enjoy meeting new people and providing excellent customer service. You'll manage inquiries, handle donations, and help maintain a tidy reception area. With a commitment to kindness and integrity, this position offers a rewarding volunteer experience in a supportive environment. If you're reliable and ready to make a difference, this opportunity is for you!

Qualifications

• Comfortable meeting new people and providing a warm reception.
• Reliable and able to commit to a weekly shift.

Responsibilities

• Provide a warm and friendly reception service.
• Handle phone calls and manage enquiries.
• Keep the reception area tidy and well-stocked.

Skills

Excellent communication skills

Friendly and approachable

Experience in a similar role

Ability to maintain confidentiality

Reliability

Job description

What is a Volunteer Reception Assistant?

A Volunteer Reception Assistant at Derian House plays a key role in creating a welcoming and professional environment for visitors, including families, professionals, and supporters. They are the first point of contact and help ensure that every visitor feels comfortable.

What's involved?

• Provide a warm & friendly reception service.
• Answering phone calls and handling enquiries.
• Keeping the reception and shop area tidy and well-stocked.
• Dealing with donations, ensuring all necessary paperwork is completed.
• Handling cash and card payment for shop purchases.
• Managing incoming and outgoing mail.

This role will suit people who are.........

✔ Friendly, confident, helpful, and approachable.
✔ Comfortable meeting new people regularly.
✔ Reliable and able to commit to a weekly shift.
✔ Experienced in a similar role (preferred).
✔ Able to maintain confidentiality, respect, and dignity.
✔ Possessing excellent communication skills.

We really value kindness, honesty, integrity and reliability in our volunteers and staff and in return we will do our best to provide you with a rewarding volunteer experience.

Time Commitment:

Every Thursday 12.30 to 4.30pm

Training Requirements:

Full site induction & mandatory annual training will be provided

Age Restrictions:

Volunteers must be aged 18yrs plus

Interviews for this role will take place on Thursday 29th May 2025