Volunteer Programme Manager

ZipRecruiter; England; Hybrid; GBP 55,000; Full time

Job summary

A well-known organization is seeking a Volunteer Programme Manager to lead their Volunteer Leader department in Hertfordshire. This role involves managing a large team of volunteer leaders, overseeing training and recruitment, and being an integral part of the Senior Management Team. Ideal candidates will have strong leadership abilities, excellent communication skills, and a passion for outdoor activities.

Qualifications

• Experienced in managing volunteers or volunteer programmes.
• Confident people manager with strong communication skills.
• Strategic and organized, able to remain calm under pressure.

Responsibilities

• Lead volunteer recruitment campaigns and onboarding processes.
• Oversee volunteer training and development.
• Manage a team and set departmental objectives.

Skills

Leadership

Communication

Organizational Skills

Strategic Thinking

Job description

Job Description

Harris Hill is delighted to be working with a well-known organisation to recruit a Volunteer Programme Manager to lead their Volunteer Leader department. This is a fantastic opportunity to support and shape a team of over 300 volunteer tour leaders, while managing a small in-house team and playing a key role on the Senior Management Team.

Salary: Circa £55,000

Location: Hertfordshire (3 days office-based, 2 from home)

Key Responsibilities:

• Lead volunteer recruitment campaigns and onboarding processes
• Oversee volunteer training and ongoing development
• Manage a team of three staff and set departmental objectives
• Allocate leaders to tours, ensuring the right match of skills and availability
• Maintain strong volunteer engagement through effective communication and support
• Represent the department in crisis planning, operational meetings, and strategic forums
• Ensure all leader documentation, systems and resources are up to date and efficient

About You:

• Experienced in managing volunteers and/or volunteer programmes
• A confident people manager with great communication skills
• Strategic, well-organised and calm under pressure
• Ideally with a passion for walking, travel, or outdoor leadership

This is a key role in a values-driven organisation delivering enriching experiences across the UK. You’ll need a collaborative approach, a strong service mindset, and a genuine interest in people and community.

For more information please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of , , , , , sexuality and other protected characteristics.