Volunteer Opportunities

KIMS Hospital; Maidstone; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare facility in Maidstone is seeking compassionate volunteers for the Angels team. Volunteers will assist patients and visitors, offer emotional support, and maintain a welcoming environment. Ideal candidates will possess excellent communication and interpersonal skills. Join us for a meet & greet event to learn more!

Qualifications

• Candidates should be naturally caring and show understanding.
• Experience in voluntary work or customer service is advantageous, but not essential.

Responsibilities

• Act as hosts for visitors and escort them as needed.
• Help keep waiting areas tidy and engage with patients.
• Visit patients on wards, especially those without visitors.
• Direct patients and visitors to various areas of the hospital.
• Assist visitors with refreshments when catering isn't available.
• Wait with patients during discharge if they are alone.
• Support patients with form filling when needed.

Skills

Excellent communication skills

Interpersonal skills

Caring demeanor

Listening skills

Calm and reassuring manner

Job description

KIMS Hospital Angel

It takes a special person to volunteer to give up their own time to help others without any financial reward – there’s definitely something angelic about it. We are looking for candidates who possess a variety of life skills to support our patients and visitors. If you are looking for a rewarding and worthwhile opportunity to assist others, why not apply to join the KIMS Hospital Angels team.

Duties Of a KIMS Hospital Angel Will Include

• Act as hosts for visitors, escorting them as required, helping with form filling, refreshments and waiting with patients as and when required.
• Helping to keep the outpatient and inpatient waiting areas tidy and talking to patients within these areas.
• Visiting patients on the wards especially if they do not have their own visitors.
• Helping patients and visitors by directing them to imaging, cardiology and other areas of the hospital if reception staff are busy.
• Helping visitors on the wards with where to get refreshments when catering are not doing tea or coffee rounds.
• Waiting with patients in Main Reception on discharge if they are alone and waiting for family members to get their car.
• Working with the Reception staff to help any patient with form filling if they need support to fill out their registration forms or patient experience forms.
  
  

The Ideal Candidates Will

• Excellent communication and interpersonal skills.
• To be naturally caring and show understanding.
• To be a good listener and have a calm and reassuring manner.
• May have worked within the voluntary sector or a customer service environment would be advantageous although not essential.
  
  

If you have time to spare and are looking for volunteer work then simply click the link below to apply with your CV online or you can come along to our meet & greet event!

Wednesday 18th October

6pm – 8pm

Registration Not Essential

Drop in event to meet the team & find out more!

Any offers made by KIMS Hospital for this position will be subject to the receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

Posted 25th July 2025

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