Volunteer Operations Director | St Albans Community Bank

St Albans Community Bank; St Albans; On-site; GBP 50,000 - 80,000; Full time

Job summary

Join a leading community bank as a Volunteer Operations Director, where your experience in financial management and operational strategy will help shape our growth and improve services for our members. This influential role involves overseeing outsourced operations, leading technology initiatives, and working closely with community partners to enhance financial literacy and access to essential banking services.

Qualifications

• Proven experience as a Director in a financial services context.
• Track record in managing operations and delivering customer-focused services.
• Familiar with regulatory requirements in the financial sector.

Responsibilities

• Lead strategy for operations and technology for the community bank.
• Manage outsourced operations and collaborate with technology partners.
• Ensure compliance with FCA and PRA regulations.

Skills

Financial Management

Customer Service

Strategy Development

Team Leadership

Education

Relevant Qualifications meeting FCA and PRA standards

Job description

Volunteer Operations Director | St Albans Community Bank

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Volunteer Operations Director | St Albans Community Bank

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As a member of the SACB Board, contribute to the development of the Community Bank strategy, manage outsourced operations and supervise our IT systems

What difference will you make?

This is an opportunity to join a socially important organisation at a pivotal point. We are a member-owned, values-driven business which provides essential savings and lending services within the Hertfordshire area. We help people access better rates of finance, move away from payday lenders and loan sharks, encourage financial literacy and improve their financial management. We also work with strategic partners to provide payroll deduction arrangements. We are in the middle of an exciting period of transformational change and have ambitious plans to modernise and grow our business.

What are we looking for?

We are looking for an experienced Director to work with our existing Board of volunteer professionals who are expanding our visibility and contacts with the local community. The role concentrates on offering an efficient and customer friendly service to both savers and borrowers in our area of Hertfordshire. We expect you to have a track record in an area of financial management and able to meet the qualifications required by our regulating bodies the FCA and PRA.

What will you be doing?

We are looking for an experienced senior manager to define and lead the strategy for Operations and technology for St Albans Community Bank, as part of the wider organisational strategy, liaising closely with our outsourced operations partner. You will be used to operating within the financial sector and meet the requirements of the FCA and PRA at the level of SMF8.

Seniority level

• Seniority level

  Director

Employment type

Job function

• Job function

  Information Technology, Finance, and Strategy/Planning

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