Volunteer Experience Manager

Canterbury Cathedral; Canterbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

Canterbury Cathedral invites applications for a Volunteer Experience Manager who will steer the cathedral's volunteer programme in line with its values and vision. You will champion an outstanding volunteer experience, ensuring volunteers feel welcome, valued, supported and inspired.

The role leads on recruitment, training, communication and recognition, building strong relationships with volunteers, staff and stakeholders to create an inclusive, future-focused volunteering environment that

Qualifications

• Extensive experience of working with volunteers and understanding volunteering best practice.
• Ability to recruit, train, communicate with and recognise volunteers to enhance their experience.
• Strong collaboration with volunteers, staff and stakeholders to build an inclusive volunteer culture.

Responsibilities

• Provide strategic direction for the Cathedral's volunteer programme.
• Lead operational aspects of the volunteer programme and ensure diverse range of roles.
• Champion an outstanding volunteer experience where volunteers feel welcome, valued and inspired.

Job description

The Volunteer Experience Manager will provide strategic direction for the Cathedral's overall volunteer programme, ensuring it is rooted in the Cathedral's values and vision. They will champion an outstanding volunteer experience, creating a culture where volunteers feel welcome, valued, supported and inspired. Through effective recruitment, training, communication and recognition, they will enable volunteers to contribute confidently and meaningfully to the life and work of the Cathedral.

This post will lead on all operational aspects of Canterbury Cathedrals volunteer programme, working towards a diverse and inclusive team of volunteers within a wide range of roles, making use of their expertise and passion.

The post holder will bring extensive experience of working with volunteers and a strong understanding of volunteering best practice. They will champion collaborative working, building strong relationships with volunteers, colleagues and stakeholders, helping to create an inclusive, rewarding and future-focused volunteering experience that enables everyone to participate, contribute and thrive.

Canterbury Cathedral is the cathedral of the Archbishop of Canterbury, the leader of the Church of England and symbolic leader of the worldwide Anglican Communion. Located in Canterbury, Kent, it is one of the oldest Christian structures in England and forms part of a World Heritage Site.