Volunteer & Events Co-ordinator

HIJOBS; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused charity organization in Inverness seeks a dedicated individual to coordinate volunteer recruitment and training, ensuring effective support for events and initiatives. The ideal candidate will be highly motivated, creative, and have experience in volunteer management. Responsibilities include overseeing onboarding processes, maintaining volunteer satisfaction, and assisting in event planning. Join us in making a difference in the community.

Qualifications

• Highly motivated and creative individual with experience in volunteer management.
• Ability to coordinate multiple tasks and communicate effectively with volunteers.
• Experience in event planning and execution.

Responsibilities

• Recruit and train volunteers for charity events.
• Monitor volunteer satisfaction and provide support.
• Plan and support charity events and initiatives.

Job description

This is an excellent opportunity for a highly motivated, creative, and experienced person to join our team. You will have the opportunity to recruit, train, and build a team of volunteers to support our critical work. You will also have the opportunity to be creative with the events we attend, including fundraisers.

Main Responsibilities

Volunteers

Coordinating the operational needs for volunteers across the charity in consultation with the Operations & Administration Officer.

Recruit new volunteers to support day-to-day activities and events in alignment with the charity’s goals.

Oversee volunteer onboarding, induction, and training—ensuring compliance with relevant procedures, including safeguarding and role-specific preparation.

Ensure volunteers are receiving regular supervision and support during their placement.

Monitor volunteer satisfaction, provide ongoing recognition, and celebrate volunteer contributions

Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews

Maintain an up-to-date volunteer database and contact list.

Identify new volunteering opportunities and develop volunteer role descriptions.

Work effectively to ensure volunteers feel a part of Halo and gain value from their time with us.

Develop and maintain volunteer policies, role descriptions, and procedures.

Promote volunteering opportunities through social media, local networks, and community partnerships

Be the main point of contact to support volunteers, listen to suggestions and/or concerns, and support in resolving any volunteering-related issues or complaints.

Events

Assist in the development, planning, and delivery of events to support the charity’s objectives, including third-party initiatives.

Attend and support charity events as required, helping to ensure smooth execution.

Contribute to post-event feedback and evaluation

General

Ensure a safe working environment for volunteers by adhering to health and safety procedures.

Handle enquiries about volunteering via email and phone with professionalism and warmth.

Provide hands-on support at fundraising and awareness-raising events.

Ensure compliance with health and safety procedures, maintaining a safe working environment for volunteers

The above list is not exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected.