Volunteer Director of Administration & Board Secretary | CT5 Pride CIC

CT5 Pride; Whitstable; On-site; GBP 40,000 - 55,000; Full time

Job summary

A community-focused organization in Whitstable is seeking a Director of Administration & Board Secretary. This role is pivotal for assuring operational excellence, managing governance processes, and supporting Board functions. The ideal candidate has significant administrative experience, strong communication skills, and a commitment to LGBTQIA+ values. This position offers the potential for growth into a Senior Director role and plays a vital part in shaping the organization's governance framework.

Qualifications

• Minimum 3 years of administrative experience in governance.
• Fluency in English, written and spoken.
• High ethical standards in handling sensitive information.

Responsibilities

• Ensure effective administration and governance at CT5 Pride.
• Manage records and coordinate meetings for the Board.
• Support operations and oversee volunteer management.

Skills

Governance structures understanding

Excellent written and verbal communication

Experience in policy and procedure writing

Record management

Job description

The Director of Administration & Board Secretary ensures CT5 Pride runs efficiently through governance & compliance. This key role supports operations, manages records, coordinates meetings, & overseas volunteer & admin functions.

What difference will you make?

As Director of Administration & Board Secretary, you will hold a key leadership position, with potential for the role to expand into a Senior Director position. Your impact will be central to ensuring CT5 Pride CIC’s effective governance, compliance, and operational excellence. You will carry responsibility under the Companies Act 2006 for the accurate preparation, maintenance, and submission of statutory documents, including minutes, agendas, registers, and resolutions, ensuring the Board operates transparently and meets its legal obligations. Additionally, you will act as a secondary policy and procedure owner and drafter, directly shaping the organisational framework and governance standards at the heart of CT5 Pride CIC. Working closely with the Chairperson, you will manage the organisation’s administrative framework, coordinate board meetings, maintain clear and accessible records, and serve as custodian of our governance processes. You will also oversee volunteer management systems and provide line management to administrative volunteers, strengthening our operational capacity and ensuring the smooth delivery of community initiatives. This role will embed professionalism, accountability, and good governance across the organisation, enabling our leadership to focus on delivering events, campaigns, and services for the LGBTQIA+ community. Your contribution will be instrumental in building the organisational foundation required to achieve our mission, realise our vision, and create lasting, positive change for LGBTQIA+ people across Whitstable, Tankerton, and the wider CT5 area.

What are we looking for?

Essential Criteria Applicants must be 18 years of age or over with no unspent convictions. Be fluent in English written and spoken. Not be barred from working with Children or vulnerable people. A commitment to LGBTQIA+ inclusion and community-led values. Willingness and ability undertake an active hands-on role. Commitment to continuous learning and training. Willingness to leverage professional & person networks to support fundraising and awareness efforts. Proven experience (minimum 3 years) in an administrative role, with a focus on governance and supporting Board of Directors or senior leadership teams. Policy & Procedure writing experience. Strong understanding of governance structures, legal requirements, and board operations in the non-profit or community sector. Experience in managing and maintaining accurate records, meeting minutes, and correspondence. Excellent written and verbal communication skills, with experience preparing formal reports, minutes, and correspondence for Board members. Ability to effectively communicate with Board members, staff, volunteers, and external stakeholders. Commitment to confidentiality, with the ability to handle sensitive information with discretion and professionalism. High ethical standards and integrity in dealing with governance and administrative matters. Desirable Previous experience serving as a company secretary, board officer, or in a governance or compliance role. Understanding of the legal and regulatory framework for Community Interest Companies or charities. Familiarity with filing requirements for Companies House or similar public bodies. Experience supporting or developing policies, internal procedures, or organisational systems. Knowledge of equality, diversity, and inclusion frameworks in practice. Experience working or volunteering within LGBTQIA+ organisations or equalities-focused initiatives. Strong written communication skills, with experience preparing formal documents or board papers. Ability to manage shared drives or document storage systems such as Google Workspace or Microsoft 365. Familiarity with coordinating AGMs, board recruitment, or director inductions. A visible presence or active network within the CT5 area or broader Kent community. Line-management experience in managing volunteers and/or staff.

What will you be doing?

Role Overview The Director of Administration & Board Secretary will be responsible for ensuring that CT5 Pride operates smoothly & efficiently through effective administration and governance. In this key leadership role, you will manage & oversee the administrative functions of the organisation, ensuring compliance with relevant laws and regulations. As the Board Secretary, you will facilitate the functioning of the Board of Directors by supporting governance processes, scheduling meetings, maintaining records, and ensuring proper communication between Board members and the wider organization. Your role will also involve managing sensitive & confidential information, acting as a key point of contact for Board members, and supporting organisational operations. Scope for this role to become a senior director in due course. What we are looking for? We are seeking a detail-oriented and highly organized individual with a strong understanding of governance and administrative functions in non-profit or community-based organizations. The ideal candidate will have experience in supporting boards and senior leadership teams, along with the ability to manage multiple administrative tasks simultaneously. You will be an excellent communicator, able to navigate complex situations and provide strategic administrative support to ensure CT5 Pride’s activities and operations are carried out effectively. Your commitment to maintaining transparency, confidentiality, and good governance will be key to your success in this role. For essential criteria & desirable criteria for this role, please refer to supporting documents attached to this role.