Volunteer Development Officer

Royal British Legion; City of Edinburgh; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading charity supporting Armed Forces is seeking a Volunteer Development Officer in Edinburgh. In this role, you will manage recruitment, training, and retention of volunteers while ensuring they feel supported and recognized. The position offers flexible working arrangements and a benefits package including generous holiday and pension contributions. Join us to make a difference in the lives of those we serve.

Benefits

28 days paid holiday

Generous pension contributions

Employee Assistance Programme

Flexible working options

Opportunities to volunteer

Qualifications

• Experience in volunteer coordination, recruitment, or supporter engagement.
• Confident working with people and skilled at managing priorities.
• Full UK driving licence is essential.

Responsibilities

• Recruit, train, and retain volunteers across the country.
• Deliver engaging communications and develop training resources.
• Manage data and provide guidance on volunteer involvement.

Skills

Volunteer coordination

Recruitment

Supporter engagement

Relationship building

Job description

About The Role

We’re looking for a motivated and organised Volunteer Development Officer to help shape and support the volunteer journey at Poppyscotland on a 6 term contract. You’ll play a key role in recruiting, training and retaining volunteers across the country, ensuring they feel supported, informed, and recognised every step of the way.

Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

This is a varied and rewarding role where you’ll deliver engaging communications, develop resources and training materials, lead on volunteer recognition initiatives, and support national recruitment campaigns. You’ll manage key data and reporting, provide guidance to colleagues on effective volunteer involvement, and champion compliance with best practice and legal standards. You’ll also be central in ensuring our volunteers feel part of something meaningful, with opportunities to gather feedback and make real improvements based on insight.

If you’re confident working with people, skilled in juggling competing priorities, and have experience in volunteer coordination, recruitment or supporter engagement, we’d love to hear from you. A full UK driving licence is essential, as you’ll be expected to travel across regions to attend events, deliver training and meet with volunteers. This role would suit someone proactive and empathetic, who thrives on building relationships and making a difference. Join us and help create an outstanding volunteer experience that supports our mission and strengthens our work across Scotland.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at Poppyscotland, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

The normal place of work for this post is New Haig House, 66 Logie Green Road, Edinburgh, EH7 4HQ. Under our Future Working framework, you will primarily be working remotely or travelling as required. However, you will be expected to attend the office one day per week. Your People Manager will confirm specific arrangements in line with Poppyscotland’s policy.

Employee benefits include -

• 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Generous pension contributions, with Employer contributions ranging from 6% to 14%
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see Job Description attached to our direct advert.

Poppyscotland is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.

We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.

Closing Date: 14th August 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.