Volunteer Customer Service and Retail Assistant - Havant Store

Southern Hospice Group; Havant; On-site; GBP 20,000; Full time

Job summary

Join a leading hospice group as a Volunteer Customer Service and Retail Assistant in Havant. You'll be the face of our shops, creating a friendly atmosphere and providing excellent customer service. This role offers valuable experience and the chance to make a difference in the community while working alongside a dedicated team.

Benefits

Valuable work experience

Skills development in customer service

Reasonable travel expenses paid

Qualifications

• Retail experience welcomed but not essential.
• Interest in clothing, books, and fashion welcomed.

Responsibilities

• Greeting customers and creating a welcoming atmosphere.
• Serving customers on the till and handling payments.
• Tidying displays and maintaining the shop floor.

Skills

Friendly manner

Customer service

Job description

Volunteer Customer Service and Retail Assistant - Havant

Do you love meeting new people?

As a customer service volunteer, you will be the face of our shops, greeting everyone with a smile and a warm welcome. You will work alongside a fantastic team of staff and volunteers, helping to create a great shopping experience that will keep bringing our customers back and recommending us to others.

Where:6 West Street Havant PO9 1PF

When:Monday to Saturday

Usual minimum commitment:4-hour weekly morning or afternoon session

What you’ll be doing:

• Greeting customers and creating a friendly, welcoming atmosphere
• Serving customers on the till, handling cash and card payments
• Talking about Gift Aid, explaining why it is important and helping customers sign up
• Prepared to regularly replenish stock (such as clothes, bric a brac etc)
• Keeping the shop floor looking great by tidying displays, refilling clothes rails and general housekeeping
• Occasionally helping in our Furniture Showroom (run on the same site)

What’s in it for you:
• Joining a new team at the start of an exciting new retail venture
• Valuable work experience
• Develop skills in stock ordering, visual merchandise, customer service
• Dealing with the public
• Changing lives through your volunteering
• Reasonable travel expenses will be paid

Your skills and abilities:
• Friendly manner – good with people
• Retail experience is always welcomed but not essential as training will be given
• An Interest in clothing, books, records, fashion is also welcomed
• You may be required to stand for long periods – Let us know if you have mobility problems

Expectations:
• To attend a Welcome day and participate in any training relevant to the role
• You will need to be reliable, flexible and willing to assist the manager
• Be committed to good customer service
• Work as part of a team of staff and volunteers

Contact:The Volunteering Team Tel: [phone]