Volunteer Coordinator — Recruit, Train & Engage Communities

NDADA; Exeter; Hybrid; GBP 25,000 - 29,000; Part time

Benefits offered by this job

25 days pro rata annual leave

Bank holidays

Job summary

North Devon Against Domestic Abuse is seeking a Volunteer Coordinator to lead the development, recruitment and support of volunteers across NDADA, ensuring a positive and rewarding experience that contributes to services for those affected by domestic abuse.

The role spans recruitment, induction, training and ongoing support across administration, fundraising, events, community engagement and safeguarding, with hours split between NDADA and Temperance House, the North Devon Women's Centre, as

Responsibilities

• Develop and promote volunteering opportunities across NDADA services
• Coordinate volunteer recruitment campaigns and community outreach activity
• Respond to volunteer enquiries in a timely and professional manner
• Arrange volunteer interviews, informal discussions and selection processes
• Obtain references and support safer recruitment procedures
• Ensure all required checks, documentation and onboarding processes are completed
• Promote volunteering opportunities through local networks, community groups, educational providers and digital platforms
• Coordinate volunteer induction and onboarding processes
• Ensure volunteers receive appropriate training and information before beginning their role
• Support the development of volunteer training opportunities and learning resources
• Help volunteers understand NDADA's values, policies and expectations
• Identify opportunities for volunteer development and progression
• Encourage volunteers to develop new skills and confidence through their involvement
• Provide regular support, guidance and encouragement to volunteers
• Maintain regular communication with volunteers and respond to queries or concerns
• Monitor volunteer wellbeing and identify any additional support needs
• Coordinate volunteer meetings, forums and engagement activities
• Recognise and celebrate volunteer contributions and achievements
• Support the resolution of any volunteer issues or concerns appropriately
• Maintain accurate volunteer records and databases
• Monitor volunteer numbers, activity, training and engagement levels
• Ensure volunteering activity is recorded appropriately and consistently
• Develop systems that support effective volunteer management and communication
• Produce reports and monitoring information relating to volunteer activity
• Support compliance with safeguarding, health and safety, confidentiality and data protection requirements

Job description

North Devon Against Domestic Abuse is seeking a Volunteer Coordinator to lead the development, recruitment and support of volunteers across NDADA, ensuring a positive and rewarding experience that contributes to services for those affected by domestic abuse.

The role spans recruitment, induction, training and ongoing support across administration, fundraising, events, community engagement and safeguarding, with hours split between NDADA and Temperance House, the North Devon Women's Centre, as