Volunteer Bereavement Counsellor

Teesside Hospice; Middlesbrough; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a compassionate and qualified bereavement counsellor to join their dedicated team. This role offers the opportunity to provide essential support to individuals navigating loss, ensuring high-quality service delivery in a professional environment. With flexible working hours, you will engage with clients in both short and long-term settings, manage caseloads, and collaborate with a supportive team. This role not only allows you to make a meaningful impact on people's lives but also offers training and development opportunities to enhance your skills. If you are reliable and eager to contribute, this is the perfect opportunity for you.

Benefits

20% discount on shop purchases

Opportunities for training and personal development

Reimbursement of reasonable travel expenses

Provided lunch for volunteering over 5 hours

Access to discounts with other retailers

10% discount at Northgate Tea Rooms

Qualifications

• Qualified counsellor with experience in bereavement services.
• Accredited member of a professional body.

Responsibilities

• Deliver high-quality, ethical bereavement counselling services.
• Manage a caseload of bereaved individuals.
• Collaborate with team members and external agencies.

Skills

Bereavement Counselling

Client Assessment

Confidentiality Guidelines

Professional Supervision

Education

Accreditation with BACP or equivalent

Experience in bereavement services

Job description

Department:

Counselling Services

Location:

Teesside Hospice, 1 Northgate Road, Middlesbrough, TS5 5NW

Time Requirement:

Flexible to suit you, volunteering hours will fall within the Bereavement Counselling Service’s opening times: Mondays 9.00am to 5.00pm, Tuesdays – Thursdays 09.00am to 7.00pm, and Fridays 9.00am to 5.00pm.

DBS Check needed?

Yes

Age Requirements:

18 years old plus

Please note we are unable to offer placements at this moment in time.

Role Description:

We have an exciting opportunity for a suitably qualified counsellor with experience in bereavement services, either as a volunteer or qualified. The post holder will work as part of our counselling team, managing a caseload of bereaved individuals.

Key Responsibilities

1. Work as a key member of the Bereavement Service to ensure high-quality, ethical, and professional service delivery in line with the Standard Operating Policy.
2. Be a member of the British Association of Counselling and Psychotherapy (BACP) or an equivalent professional body and be accredited.
3. Work with clients in both short and long-term settings, with experience in bereavement and loss.
4. Manage a caseload as agreed with the Head of Bereavement Counselling and based on service needs.
5. Assess clients for risk and suitability, seeking support from supervisors when necessary.
6. Collaborate with team members, volunteers, and the wider Hospice to provide optimal support for patients and families.
7. Liaise professionally with external agencies and referrers, maintaining confidentiality guidelines.
8. Maintain accurate records meeting professional and statutory standards, including CQC guidelines.
9. Engage in regular supervision as per professional requirements.
10. Maintain professional competence through ongoing education, research, and development.
11. Demonstrate commitment to CPD.
12. Adhere to relevant laws, policies, and guidelines in your role.

Training Requirements

• Teesside Hospice Mandatory Training, including Safeguarding.
• Volunteer Induction Training.

Communications

The Head of Bereavement Services or Counselling Co-Ordinator will regularly update you on information, training, and events relevant to your role.

You will receive a Teesside Hospice volunteer badge.

Benefits

• 20% discount on shop purchases.
• Opportunities for training and personal development.
• Reimbursement of reasonable travel expenses.
• Provided lunch if volunteering for more than 5 hours per day.
• Access to discounts with other retailers and companies.
• 10% discount at Northgate Tea Rooms.

If you're friendly, reliable, and eager to contribute, we'd love to have you join our team!

For further discussion, see the Person Specification or contact Tara Evans, Head of Bereavement Counselling, at 01642 811063.

To apply, click on 'Apply Today' and complete our online application form.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

Employee Benefits

• Reimbursement of reasonable travel expenses; keep your tickets to claim back.
• 20% discount at our shop; enjoy extra discounts in our shops.
• Opportunities for training and development, including additional sessions.
• Provided lunch for volunteers working more than 5 hours.
• Access to discounts with other retailers and companies.
• Flexible working hours and hybrid options.