Volunteer at The Claremont Project

University of the Arts London; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

The Claremont Project seeks volunteers for a six-month program to support operations in a community arts centre. This role involves engaging with members, administrative tasks, and ensuring smooth activity operations. Ideal for those looking to gain experience in a vibrant environment while making a difference in the community.

Benefits

Travel Expenses

Lunch Expenses

Qualifications

• Age 18 or over.
• Friendly, outgoing, and thrives in a busy environment.

Responsibilities

• Act as a friendly, welcoming front-of-house presence.
• Enter new members' data quickly and accurately.
• Set up and pack down classes.

Skills

Interpersonal Skills

Physical Fitness

Communication

Job description

Hours: You may offer a morning, afternoon, full day, or one to two days a week, based on your availability.

Closing Date: 14 July 2025

Benefits: Travel and lunch expenses

Volunteering Length: Six-month program

Supervisor Job Title: Front of House Co-ordinator

The Claremont Project is an arts and wellbeing charity based in Angel, Islington. We offer a range of classes in arts and wellbeing for adults over the age of 55. We are free to join and provide low-cost classes, particularly focused on engaging those who are isolated and lonely. We also provide a low-cost Psychotherapy service for Islington residents aged 18+.

We are seeking volunteers to support the daily operations of Claremont. This is an excellent opportunity for anyone looking to gain professional experience within a busy arts centre, make a difference within the community, engage with members, and meet new people.

Commitment

The Claremont Project operates Monday to Friday, 9 am to 5 pm. We are looking for volunteers who can commit to a 6-month program with flexible options; you may offer a morning, afternoon, full day, or one or two days a week, based on your availability.

The volunteer role will include:

Front of House and member engagement

• Act as a friendly, welcoming front-of-house presence at Claremont, visible, present, and positive.
• Quick to notice and respond to people entering the centre.
• Answer questions about the programme and answer the telephone.

Administration

• Enter new members' data quickly and accurately into our Customer Relationship Management System, produce membership cards, record and share accurate attendance data, and take class payments.
• Assist with administrative tasks related to Claremont (posters, producing materials for members).

Centre/Activity Operations

• Set up and pack down classes, ensuring the correct equipment is available for each class/activity.

Key skills and requirements

• This is a physical role involving moving and setting up equipment; good physical fitness would be beneficial.
• Strong interpersonal skills are essential to create a warm and positive environment for members and visitors.

Person specification

At Claremont, it is important to attend to the needs of members, assisting with enquiries and problems where appropriate. Offering practical and emotional support to help reduce issues related to loneliness and isolation.

The person for this role will be:

• Age 18 or over.
• Friendly, outgoing, and thrives in a busy environment.
• Able to maintain confidentiality.
• Confident, empathetic, open, and approachable, with excellent communication and interpersonal skills.
• Flexible and reliable with the ability to commit to a six-month volunteer program with flexible options; you may offer a morning, afternoon, full day, or one to two days a week, based on your availability.

Main Duties

Front of House and member engagement

• Act as a friendly, welcoming front-of-house presence at Claremont, visible, present, and positive.
• Quick to notice and respond to people entering the centre.
• Answer questions about the programme and answer the telephone.

Administration

• Enter new members' data quickly and accurately into our Customer Relationship Management System, produce membership cards, record and share accurate attendance data, and take class payments.
• Assist with administrative tasks related to Claremont (posters, producing materials for members).

Centre/Activity Operations

• Set up and pack down classes, ensuring the correct equipment is available for each class/activity.

What will the volunteering role offer the student and what will they learn while they are with you?

Your time at Claremont will provide you with experience working in a busy community arts centre. You will gain experience in operational tasks, front of house, working with a vulnerable client group, and handling sensitive/confidential information, among other areas.

You will be offered training, including:

• Full induction training on the systems, operations, and organisational ethos of Claremont (at the start).