Volunteer Ambassador

Amateur Football Alliance; London; Remote; GBP 100,000 - 125,000; Part time

Job summary

A grassroots sports organization is seeking a Volunteer Ambassador to enhance the volunteer network within amateur football. The role involves supporting clubs, delivering workshops, and engaging volunteers in London and the Home Counties. Ideal candidates will have experience with stakeholders and effective communication skills. Flexibility in working hours is required, including evenings and weekends.

Qualifications

• Experience in developing a volunteering network.
• Engagement with volunteers and stakeholders.
• Ability to work independently and as part of a team.

Responsibilities

• Help retain, recruit and reward volunteers.
• Support workshops for clubs and leagues.
• Engage with clubs on volunteer documentation.
• Drive engagement at clubs.
• Collaborate with County FA and external partners.
• Maintain support records for clubs.

Skills

Ability to build trust

Outstanding communication skills

Proficient IT skills

Ability to deliver support sessions

Excellent time management

Flexible approach

Tools

Microsoft Office

Job description

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Job Description and Person Specification

Job title

Volunteer Ambassador

Reports to

Football Development Manager

Job purpose(s)

Launch, deliver and educate using the resources and strategies aimed at building and enhancing the thriving volunteer network within Amateur FA football. Providing clubs and off-field volunteers the learning and developmental support they need to effectively fulfil their roles. Additionally, support our affiliated grassroots football clubs in ensuring that they have documented all their volunteers accurately on the Club Portal.

Direct reports

N/A

Location

Remote - London and Home Counties

Office location is Unit 3, 7 Wenlock Road, London, N1 7SL

Working hours

Hours of work will vary and may include evenings and weekends

Contract type

Casual Worker

Responsibilities

• Help retain, recruit and reward volunteers, by meeting the motivations and addressing the barriers of volunteers, whilst liaising with clubs, leagues and County FA colleagues.
• Support and co-deliver workshops targeted towards clubs and leagues to enhance their means of recruiting and retaining volunteers, plus to young adults to introduce them to the volunteering roles available in grassroots football.
• Engage with selected affiliated clubs to support them in the documentation of all club-based voluntary roles.
• Drive engagement at affiliated clubs to create, maximise and sustain volunteering opportunities.
• Support clubs to build and sustain relationships with relevant local partners such as volunteer and charitable organisations, educational establishments, plus other key partners to promote the new opportunities.
• Help clubs access relevant support including funding and volunteer development opportunities with support from the County FA.
• To collaborate with County FA staff, national FA staff, external partners, and wider members of the grassroots delivery team workforce.
• Maintain records of the support being provided to grassroots clubs with the aim of providing clarity on work programmes, development opportunities and sharing of good practice.
• Contribute to ensuring that safeguarding and equality are embedded throughout the Amateur Football Alliance and grassroots football.

Person specification

Experience

Essential

• Success in developing a volunteering network and/or a sports development professional.
• Experience of engaging with, facilitating and delivering to volunteers and external stakeholders.

Desirable

• Experience of volunteering within a grassroots football club.
• Experience of mentoring others.
• Experience of accessing external funding.

Knowledge, skills, and behaviours

Essential

• Ability to build trust and develop effective working relationships.
• Ability to deliver practical support sessions to a range of volunteers.
• Outstanding communication and presentation skills, alongside exceptional customer service.
• An understanding of the challenges and barriers that volunteers can face.
• Proficient IT skills in Microsoft Office with experience in organising and leading virtual meetings.
• Ability to work independently and as part of a team.
• Excellent time management and prioritisation skills.
• Commitment to attend additional training provided as part of this programme.
• Flexible in approach with willingness to work evenings and weekends, as well as travel across the Alliance's coverage area.

Desirable

• Understanding of how grassroots clubs can operate.
• Knowledge of The FA's Grassroots Strategy 2024-28: A Thriving Grassroots Game.
• Knowledge of the England Football volunteer schemes, such as The England Football Family and Volunteer Planning Toolkit.
• Knowledge of The FA's technology systems, particularly the Club Portal platform.

Enhanced DBS Check required?

YES

Clean, full driving licence?

NO

The job holder will be expected to understand and work in accordance with the values and behaviours described below.

Amateur FA value

Behaviours

We Deliver

The very best outcome achieved by sustained excellence in performance:

• Seeks to always achieve the highest levels of performance.

• Can be persistent to achieve a standard that others consider improbable.
• Challenges others to go further and achieve more.

We are Always Respectful

Sets the standards for respectful behaviour across the game:

• Maintains people's self-esteem when interacting with them.
• Avoids pre-judgement when listening to suggestions from others.
• Seizes the opportunity to always apply Amateur FA standards.

We are a Team

Tenacious and accountable. Serving the whole game and doing the right thing:

• Works relentlessly to overcome roadblocks or obstacles to achieve the goal.
• Remains focussed on seeing agreed goals through to completion, taking pride in their work.
• Maintains motivation for their team and themselves.