Volunteer Account Officer | Fair Game UK

Fair Game UK; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Fair Game UK seeks a passionate Volunteer Account Officer to strengthen ties with partner clubs. Key responsibilities include nurturing relationships, ensuring clubs feel valued, and contributing to Fair Game’s mission for fairness in football. Ideal candidates demonstrate strong interpersonal skills and a genuine commitment to improving football governance, sustainability, and fan engagement.

Qualifications

• Experience in stakeholder engagement or account management.
• Previous involvement with community clubs or supporters’ groups is a plus.
• Confident using email, spreadsheets, and basic digital tools.

Responsibilities

• Acting as main point of contact for a portfolio of Fair Game clubs.
• Managing ongoing communication and support to ensure strong engagement.
• Building relationships with key club stakeholders to align on shared goals.

Skills

Excellent relationship-building

Interpersonal skills

Strong written communication

Attention to detail

Organisational abilities

Time management

Stakeholder engagement

Collaborative mindset

Proactive attitude

Passion for football

Job description

Help shape the future of football by managing relationships with Fair Game's partner clubs. Join our mission to bring fairness, sustainability, and fan voice to the heart of the game.

What difference will you make?

Your help will directly shape the future of football by strengthening the connection between Fair Game and the clubs we support. You'll ensure our partner clubs feel supported, valued, and aligned with our shared mission to reform football. Your work will help clubs embed better governance, financial sustainability, equality, and fan engagement at the heart of their operations. By building strong relationships with clubs, you'll help Fair Game stay responsive and relevant to their needs, amplifying our collective voice for change. Your input will play a crucial role in growing a national movement, influencing policy, and safeguarding the heritage of football for generations to come. You’ll empower clubs to actively engage with Fair Game’s campaigns, research, and advocacy efforts – driving real-world impact on and off the pitch. With your support, we’ll be one step closer to building a fairer, stronger, and more sustainable future for the beautiful game.

What are we looking for?

Excellent relationship-building and interpersonal skills. Strong written communication and attention to detail. Good organisational and time management abilities. Experience in stakeholder engagement or account management. Previous involvement with community clubs or supporters’ groups (a plus, not a must). Confident using email, spreadsheets, and basic digital tools. A collaborative and proactive mindset. A genuine passion for football and a belief in Fair Game’s values. Reliability and a willingness to commit time and energy to the role. A desire to contribute to meaningful, long-term change in football.

What will you be doing?

As a Volunteer Account Officer at Fair Game, you’ll play a key role in nurturing relationships with our partner football clubs and helping deliver exceptional support across the network. You’ll work closely with our Chief Engagement Officer and the wider engagement team, ensuring every club feels valued, heard, and supported. Your main responsibilities will include Acting as the main point of contact for a portfolio of Fair Game clubs. Managing ongoing communication and support to ensure strong engagement. Collaborating with Engagement Officers to smoothly onboard new clubs. Building relationships with key club stakeholders to align on shared goals. Supporting the evolution of our engagement strategy based on club feedback. Working alongside the Chief Engagement Officer and Deputy CEO on initiatives to improve the club experience. Ensuring any queries or needs from clubs are responded to quickly and professionally. Bringing ideas to improve our club support model – we welcome creativity and initiative. While we’ve outlined core tasks, there is some flexibility in how you contribute, depending on your interests and strengths. We're a collaborative team and open to volunteers shaping the role alongside us.