Voltage Technician

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Voltage Technician, London Borough of Enfield

Client: UK Power Networks

Location: London Borough of Enfield, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 1a9bd9158fdb

Job Views: 3

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

80820 - Voltage Technician

The Voltage Technician reports to the Field Staff Supervisor and works within Network Operations, Eastern Region, based at our Lea Valley Area office. This is a permanent position.

You will receive a salary of £39,283, with outer London weighting of £2,592.79, an annual network payment of £712.10, and a bonus at Level 3%.

Job Purpose

To investigate voltage complaints to determine if the supply voltage is within statutory limits, recommend corrective actions, undertake EMF surveys, and work with customers to schedule appointments. The role involves feeding back investigation findings following Electricity Guaranteed Standards and Internal Standards, conducting site surveys, and collaborating with Field Engineers to plan and complete work to meet customer expectations.

Principal Accountabilities

• Make and maintain appointments with customers in accordance with EGS 5 & EGS 8 standards.
• Investigate voltage complaints to verify if the supply voltage exceeds statutory limits.
• Check network operating arrangements.
• Install and download recording equipment.
• Interpret results from recording equipment and recommend corrective actions.
• Keep customers informed about investigation progress and outcomes.
• Collaborate with Field Engineers and Network Planners to resolve issues and ensure compliance with EIS 5 standards.
• Assist with load-related issues and general enquiries, planning and surveying as needed.
• Provide information for reporting on Electricity Guaranteed Standards and Internal Standards.
• Undertake EMF and site surveys, including pre-work assessments.

Nature and Scope

The Voltage Technician ensures complaints are investigated and EMF surveys are conducted within specified timescales, maintaining communication with customers and coordinating with field teams to resolve issues efficiently.

The role involves thorough investigation, including network checks, equipment installation, data interpretation, and solution implementation to address voltage issues. The technician will coordinate with Field Engineers and Network Planners, organize work schedules, and communicate survey results to customers.

Additionally, the technician supports reporting and data accuracy for standards compliance, requiring good organizational skills and teamwork with Engineers, Network Planners, and Business Services.

Knowledge, Skills, Qualifications & Experience

Required Qualifications:

• Understanding of the electricity network
• City & Guilds 2322 qualification
• Authorized to Switch and Link on the LV network
• Computer literacy and ability to operate mobile technologies