Volkswagen Retail Manager

Listers Group Ltd; Worcester; On-site; GBP 52,000 - 78,000; Full time

Benefits offered by this job

25 days holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Car servicing discount

Listers discounts

Long service

Referral scheme

In-house qualifications

Free parking

Company events

Job summary

Volkswagen Evesham is seeking a Retail Manager to drive sales, finance, and value-added products, while coaching the sales team and handling customer enquiries.

You will work with the sales colleagues to meet FCA-compliant documentation standards and propose finance options to lenders, ensuring high levels of customer satisfaction and sales profitability.

Qualifications

• Retail management experience preferred, strong customer focus.

Responsibilities

• Grow all aspects of sales gross profit, specialising in finance, insurance and value added products.
• Coach and develop the sales team.
• Handle customer enquiries and propose financial agreements with lenders.
• Ensure FCA/compliant documentation and processes.

Job description

Volkswagen Retail Manager

Date Posted: 2026-09-10

Location: Worcester, Worcestershire, GB, WR1 3

Closing Date: 2026-12-09 21:13:16.163

Job Introduction

Due to continued growth, we are expanding our team at Volkswagen Evesham and are currently recruiting for a Retail Manager. The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 4pm on Sundays). Benefits include the use of a company car and an OTE of £62,000.

Role and Responsibilities

• Within each of our dealerships we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements.
• As a Retail Manager with Listers you will grow all aspects of sales gross profit, specialising in finance, insurance and value added products.
• You will be at the core of customer enquiries and assist in developing the sales team.
• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties and other services offered by our dealerships.
• Ensure customers have a clear understanding of obligations they are entering into.
• Working closely with members of the sales team and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring that all documentation is accurate and FCA compliant.

About you

• You may be an existing retail manager, sales manager, sales controller or looking for your first step into management.
• You will be confident in discussing and identifying individual / company requirements.
• Have an outstanding record of sales achievement with exceptional finance sales performance.
• Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case - actually, there's over two and a half thousand reasons: our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be.